At Chick-fil-A, Shift Leaders are responsible for assisting in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Shift Leaders are responsible for supervising assigned stations for an entire shift and will be assigned to open or close the restaurant; following established opening and closing procedures.

Responsibilities include:

• Ensures that Team Members follow recipes and read tickets to accurately prepare all orders.
• Ensures that Team Members are extremely accurate with weights and measurements for all recipe items.
• Ensures that Team Members work at a pace to maintain restaurant’s established speed of service guidelines.
• Ensures that workstations are clean at all times.
• Ensures that cashiers follow cash handling procedures at all times.
• Executes proper security and cash handling and control procedures; holds cashiers accountable to adhering to policies and procedures.
• Ensures that Team Members monitor kitchen, front counter, dining room, restroom, parking lot and overall facility cleanliness.
• Perform any of the tasks above as needed throughout shift
• Addresses guest issues that may arise; consults with management team regarding complex issues.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Communicates employee performance and policy/procedure violations to management for appropriate handling.
• Strictly adheres to all Company policies and procedures.

A leadership job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

It's a Great Place to Work - At Chick-fil-A, we consider our team members to be more than just employees; they are a highly valued part of our restaurant. We strive to offer competitive pay and ensure that you will work in a nurturing environment where you will learn valuable business and people skills.

Work Directly With A Chick-fil-A Owner/Operator - Our Operator is an independent business person responsible for the operation of Chick-fil-A Northville. The Operator invests time in team members by teaching them important business skills for the future including, but not limited to: time management, stewardship, team work, and financial responsibility.

Flexible Hours - We strive to adhere our team members' work schedules to their family, school, and personal commitments. From students to retirees, our store is for you!

Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

Opportunities for Advancement - Here at Chick-fil-A Northville we pride ourselves in our Leadership Development Pathway. The purpose of the pathway is to provide our Team Members with many opportunities and resources for advancement.

Scholarship Opportunities - Chick-fil-A, Inc. has awarded scholarships for more than 40 years, and the enhanced educational assistance initiative, called Remarkable Futures, increases the amount of scholarships available.

Benefits include a free meal every shift, free uniform, paid time off and contributions to dental, vision and life insurance.

REQUIREMENTS

• Must be eligible to work in the United States
• Must have a source of reliable transportation
• Physical demands include working in a hot and cold, fast-paced environment and standing for long periods of time
• Must work well under pressure
• Must be able to respond to changes or edits to orders quickly and efficiently
• Previous leadership/management experience preferred
• Must be able to lift 30lbs
• Must be available to open and/or close the restaurant
• Must be available to work on Fridays and Saturdays

Our mission is to have a positive impact in Northville and the surrounding areas by demonstrating care in all that we do. Whether you are a guest, a team member or neighbor, our goal is to build relationships by connecting with you and creating remarkable experiences.