Service Technician Job at Restaurant Technologies

Restaurant Technologies Bloomfield, CT 06002

Work Schedule

  • Monday - Thursday 7am to 5:30pm
  • 6pm - 4am (6 to 8 times a month for installs)
  • Full Time + Benefits
  • Incentive Pay
  • Bonus Pay

The Company

Headquartered in Mendota Heights, Minn., Restaurant Technologies is a fast-growing, award-winning company (Best Places to Work, Entrepreneur of the Year) looking to extend its history of fast growth. We are the leading provider of cooking-oil management and back-of-house hood and exhaust cleaning solutions to over 35,000 food service providers.

The Team

Located in one of our 41 depots, our operations teams are the face of Restaurant Technologies while onsite at customer locations: whether performing service, delivering and picking up oil, or providing training.

The Job (R2829)

The Service Technician plays a critical role in the success of Restaurant Technologies. Our Service Technicians are responsible for the installation and servicing of our advanced equipment in locations throughout the food service industry. As a Service Technician with Restaurant Technologies, you’ll install our core products for new customers and assist with customer training through troubleshooting and servicing. For existing customers, you will be responsible for service, repair and routine maintenance.

Primary Job Accountabilities:

  • Responsible for installing and maintaining our products in a safe, timely, and accurate manner.
  • Meet and control operational goals and timelines- service labor per hour, first time right, 5S standards, etc.
  • Comply with internal processes and procedures as well as all local and federally regulated requirements including DOT, OSHA, and HACCP.
  • Maintain proper parts and supply levels in company service vehicles and proper paperwork standards.
  • Communicate with customers to ensure product performance meets customer’s expectations.
  • Efficiently and professionally service customers’ needs, training and coaching them on the system as needed.
  • Utilize iPhone apps to perform multiple functions in role (parts, customer notes, clocking in/out)
  • Position may include night installation work; schedule will vary based on customer demand & install schedule.

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 10 hour shift

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Bloomfield, CT 06002: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

  • Driver's License (Required)

Work Location: One location




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