Service Desk Analyst Job at Infologitech

Infologitech Raleigh, NC

$33 - $38 an hour

Job Description:

Note: Only local to North Carolina can apply

Skills:

  • Demonstrates a range of technical understanding to independently resolve routine and non-routine issues on software and/or hardware Required 3 Years
  • Ability to identify trends and makes suggestions for technical modifications to solve future problems. Required 3 Years
  • Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction. Required 3 Years
  • Ability to document solutions that solve client problems and clearly presents these solutions. Required 3 Years
  • Analysis of technical and user documentation for technical assistance and support. Required 3 Years
  • Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters. Required 3 Years
  • Demonstrates a customer orientation and effectively communicates verbally and in writing. Required 3 Years
  • Demonstrates initiative in solving problems associated with projects and daily work. Required 3 Years
  • Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 3 Years

Regards,

Suchithra

Job Types: Full-time, Contract

Pay: $33.00 - $38.00 per hour

Schedule:

  • 8 hour shift

Work Location: In person




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