Jeni’s Splendid Ice Creams is searching for a Service Assistant to join our Free Market at the Runway team in Playa Vista, CA.

At Jeni’s, we’re devoted to making better ice creams and bringing people together. Our scoop shops are at the heart of how we serve this mission. They are where we offer the ice creams we work so hard to build from the ground up—where people come together to share joy and conversation. We love people. We love ice cream. We view ice cream as a form of art.

Service Assistants will report directly into a Shopkeeper or Shopkeeper Apprentice and their training will be specialized around all Daily Operation functions with an additional focus on training and coaching Ambassadors and communicating up to leadership, ensuring shifts run smoothly while providing world-class customer service.

Qualities of a Service Assistant:

• Full-time presence with night and weekend availability
• Passion for customer service and exemplary role model
• Energetic, positive, and skillful communicator
• Strong work ethic, great judgement, and good heart
• Calm under pressure and handles adversity with grace
• Master of daily operations and delegation
• Committed to the well-being of their shop team, their community, and the environment around them

Benefits of a Service Assistant:

• Competitive hourly rate + tips
• Full-time hours
• Paid time off and holidays
• 4% match on 401k contributions after 1 year of employment
• A one-month paid sabbatical after 3 years of continuous service
• Annual paid day to volunteer for a non-profit organization that matters to you
• 50% discount at Jeni’s Scoop Shops and online
• Career development toward Shopkeeper Apprentice and beyond

Our Service Assistants make a difference in their shop, their community, and in how they lead their team and serve their customers. If this opportunity sounds delicious to you, please apply.

Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.

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NOTICE PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

Effective Date: July 1, 2020
Last Reviewed on: June 30, 2020

Introduction
This Privacy Notice (the “Privacy Notice”) is adopted to comply with the California Consumer Privacy Act of 2018 (“CCPA”). Any terms defined in the CCPA have the same meaning when used in this Privacy Notice.
Jeni’s Splendid Ice Creams, LLC (“Jeni’s”) is committed to protecting the privacy and security of personal information. In the course of our business, we may ask job applicants, prospective employees and employees (“you” or “your”) to provide personal information relating to your employment or prospective employment. This Privacy Notice describes how Jeni’s collects and uses personal information, the categories of personal information we collect and instances when the personal information may be disclosed to third parties. Jeni’s will only collect and process personal information in accordance with this Privacy Notice, unless otherwise required or permitted by applicable law.

Information We Collect
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual ("Personal Information").

Personal Information does not include:

Publicly available information from government records.
Deidentified or aggregated consumer information.
Information excluded from the CCPA’s scope, like:
Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

Jeni’s has and may continue to collect the following categories of personal information from employees, applicants and contractors for the purposes stated below, as well as the following purposes: efforts to recruit employees, administration of benefits, paying and reimbursing expenses, conducting performance related reviews, accounting and human resource services, assisting in case of emergency, monitoring eligibility to work in the U.S., ensuring a safe and efficient working environment, facilitating a better working environment, maintaining security, and compliance with applicable laws and regulatory requirements:

Pre-Hire Documents: job application and/or resume, cover letter with salary requirements, prior employment history, education information, background check information, drug test information, job interview notes, candidate evaluation records, written recommendations or notes from reference interviews. This information is collected for the above stated purposes and to comply with local, state and federal law requiring employers to maintain such records, to effectively hire qualified candidates, etc. and to assess qualifications for a particular job or tax, conduct performance reviews and determine performance requirements.

Jeni’s will not collect additional categories of personal information or use the personal information collected for materially different, unrelated, or incompatible purposes without first providing you with additional and/or updated notice.

Disclosure to Third Parties
Jeni’s does not sell or otherwise disclose your personal information to any third parties for any monetary consideration. Jeni’s only shares your personal information with service providers to the extent necessary in order to administer employee benefits, including for payment of wages, tax processing, and health insurance, and in connection with its human resource activities. Jeni’s also discloses your information when required by local, state, or federal law.

Changes to This Privacy Notice
Jeni’s reserves the right to update this Privacy Notice at any time, and will provide you with a new Privacy Notice when and if any updates are made.

To ask questions or comment about this Privacy Policy, contact hr@jenis.com.