A kind of cosmic place is hiring…

The Mercury Diner is a full-service diner, offering craveable classics to feed your hunger and satisfy your curiosity. We are inspired by the mythos of Mercury, and the rich history of the all-American diner. Offering table-side as well as counter service, we are pushing the past into the future with zippy, unpretentious service. The backbone of The Mercury diner is its team and collaborators. We strive to support our team in all ways possible and to facilitate a working environment that is positive, consistent and beneficial to employees at all levels. In doing so we can ensure that our customers always have a positive experience. We encourage you to leave your “customer service voice” at home, and bring your true, dazzling self to the workplace!

At the heart of every diner is, of course, great food, and a solid cup of coffee, but also a tight-knit community built of familiar faces, and a welcoming atmosphere. We aren’t here to re-invent the scrambled egg, but we are here to rejuvenate and support ourselves and our guests with quality food made with care and served with warmth and professionalism on a new level. Our goal is to run like clockwork, so people can “get their **** licket-split!”

Who you are:

Servers actively fulfill our goal of providing excellent dining experiences. The purpose of their role is to train, manage and direct staff members as well as ensuring the bar is well-stocked and operating smoothly.

What you’ll do:

• Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies

• Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; identifying appropriate beers; answering food preparation questions

• Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.

• Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests

• Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service bars

• Respond to additional patron requirements by inquiring of needs; observing dining process

• Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs

• Properly open and pour wine/beer tableside

• Conclude dining experience by acknowledging choice of restaurant; inviting patrons to return

• Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons

• Contribute to team effort by accomplishing related results as needed

• Perform basic cleaning tasks as needed or directed by supervisor

• Fill in for absent staff as needed

• Assist with special events as needed

• Adhere to grooming and appearance standards consistently

• Promptly address customer service issues and refer customers to management when necessary

What we need from you:

• A love for people and service, and a desire to create a hospitable environment for guests and fellow team members

• A confident, welcoming and professional attitude.
• Excellent communication and multi-tasking skills'
• Ability to stand for extended periods and perform with a sense of urgency
• Ability to lift and carry chairs, tables, trays, and food/beverages
• One year of customer service/restaurant experience is preferred

What you’ll get from us:

• Competitive wages with room for growth
• Medical, Dental, and Vision insurance for full-time hours
• Ability to accrue Paid Time Off to support you with an active life outside of work
• Exclusive access to financial literacy courses through our partner Heartland Bank
• 50% dining discount at Alchemy Brands and 25% throughout the A&R Creative

Group family of restaurants

• Opportunities for advancement within the company

Please note: This job description is not intended to be all-inclusive. This position may be required to perform other related duties to meet the ongoing needs of the restaurant.

We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Types: Full-time, Part-time

Pay: $4.65 per hour

Benefits:

• Flexible schedule

Restaurant type:

• Casual dining restaurant

Shift:

• Day shift

Weekly day range:

• Weekend availability

Work Location: One location

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