Set Your Future IN MOTION

Manitou is purposefully committed to you, its people. We continue to elevate our success based on a “One United Team” focus that enables our purpose-driven and agile work environment. We pride ourselves in fostering a work-life balance that allows flexibility in people's day-to-day lives. In an era when talent is in-demand, you will find an unwavering commitment to your personal and professional growth.

ABOUT OUR COMPANY CULTURE:

As a worldwide leader in handling, access platforms and earthmoving equipment, Manitou Group’s mission is to improve working conditions, safety and performance throughout the world, while preserving people and their environment. We design, manufacture, distribute and service products and solutions for the material handling, access equipment and compact earthmoving activities that work smarter, safer and reliably while delivering value to our customers. Our high-profile brands include Manitou and Gehl, and we are proud of our network of 1,050 dealers throughout the world. With sales in 140 countries, our team of 4,500 people are committed to delivering exceptional customer satisfaction. We operate in more than 30 global locations to ensure proximity to our customers and services tailored to their needs.

Manitou continues on the forefront of innovation driving the green transition while also streamlining our operations guided by our customer-centric “New Horizons” roadmap. We are committed to providing safety and unique customer experiences worldwide. In sharing the same mission and values, our workforce remains engaged and passionate about what we manufacture and services we provide.

GENERAL ACCOUNTABILITY:

The Senior Quality Manager will lead a QA team of Engineers/Technicians to raise Quality Assurance capability and standard, as well as working with the supply chain to account on their responsibilities. The Senior Quality Manager will have responsibility for planning, implementing and administering policies and activities to (1) ensure compliance with standards, rules and regulations, and (2) prevent warranty claims. The Senior Quality Manager position will report to the Plant Manager in Yankton.

DUTIES & RESPONSIBILITIES:

• Responsible for implementing strategies and processing to manage quality.
• Responsible for implementing ISO programs, reviewing and updating all quality related documents.
• Responsible for ensuring quality is managed throughout all phases of the project.
• Responsible for in-depth investigation of quality management failures or non-compliances.
• Develop, implement, communicate and maintain a quality system for the facility that meets or exceeds customer requirements to include specific quality goals, objectives, policies, procedures, and audit systems for the business.
• Set the direction of the quality assurance by effectively leading cross-functional teams, analyzing root cause, developing corrective action programs, and employing formal problem solving methodologies. Work with other departments to ingrain these principles and methods throughout the organization.
• Establish methods and standards to monitor quality performance. Work with staff to develop and implement standard work procedures and quality control checks throughout the manufacturing process. Identify any trends and communicate the results to drive continuous improvement within the facility.
• Participate in new product reviews to help design quality into the product and processes.
• Develop internal and supplier quality metrics, trend analysis, continuous improvement plans, and statistical reports that will support the procurement process and establish a level of supplier compliance with quality and assurance.
• Continually reduce variability with existing processes by utilizing problem solving techniques.
• Establish a strong customer feedback mechanism using corrective action reports.

EXPERIENCE:

• Minimum of five years prior experience in quality assurance for a commercial product manufacturer.
• Direct experience managing quality systems for a highly engineered product portfolio.
• A proven track record of bringing the best practice into an organization and using this to drive improvements.
• Success in influencing senior partners.

EXPERTISE:

• Knowledge of the principles of quality assurance, ISO/TS, TQM, Six Sigma, and LEAN manufacturing.
• Sound administrative skills and well-developed management skills.
• Proven ability to mentor and motivate personnel in order to balance staffing strength with profitability and growth.
• Ability to build positive partnerships and work collaboratively with cross-functional business teams.
• Excellent communication skills, written and verbal skills.

EDUCATION:

• Bachelor’s Degree in engineering or applied science field preferred.
• Equivalent combination of experience and education will be considered.

INTERNAL & EXTERNAL CONNECTIONS:

• Internal: Sourcing, Purchasing, Quality, and Production Teams
• External: Interaction would be suppliers related to the product family you are assigned.

LOCALIZATION AND TRAVEL EXPECTED:

• This position is located in Yankton, SD.
• Travel up to 10%

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OUR REWARDS & RECOGNITION:
In addition to an inclusive compensation package, we offer a comprehensive benefits program, including: Medical/Dental/Vision, 401k including employer match, tuition reimbursement, community-oriented volunteer program, wellness activities, employee and family activities throughout the year, and so much more! See for yourself why Forbes ranked Manitou within the top 125 for World’s Best Employers.

Applicants must be authorized to work in the United States.
Equal Opportunity Employer