Range USA is the leading indoor gun range and retail operator in the nation. We are motivated to provide the easiest and best customer service in the USA. We believe every member of our team contributes to our success and every single customer should have a great experience at our stores and online. Join us as we continue to grow throughout the nation. At Range USA, you have an opportunity to make a big difference in our mission.

POSITION DESCRIPTION:

Position Title: Senior Operations Specialist

Reports To: Assistant Store Leader

Classification: Full-Time/Non-Exempt/Hourly

POSITION OVERVIEW:

The Senior Operations Specialist performs duties in relevance to compliance of federal, state, and local firearm sales regulations, as well as ensure adherence to Range USA’s related policies and procedures. The Store Operations Specialist is responsible for general clerical duties such as data entry, receiving inventory, special orders, and inventory control. This position is also responsible for training and auditing other Operations Specialists within the district to increase overall operational effectiveness and consistency.

JOB DESCRIPTION:

• Manage all visual standards in the store, including merchandise presentation, signage, lighting, and general maintenance.
• Receive all incoming inventory accurately, including but not limited to trade in firearms, vendor firearms and transfer firearms within a timely manner with accuracy and efficiency following ATF standards and company policies.
• Creation of trade-in firearm item information within SAP.
• Maintaining service firearms program.
• Ensure rental firearm cleaning program is being executed properly.
• Oversight of all “store use” items for proper inventory management.
• Facilitate all special and e-commerce orders for customers.
• Facilitate all in/out firearm transfers.
• Facilitate any necessary price changes, register trouble shooting, tag printing, and price testing for all sales and events.
• Partner with IT department to trouble shoot any SAP/IVEND problems.
• Partner with Store Leader to manage necessary inventory ordering and tracking of inventory “outs”.
• Ensure quantity, products, and pricing are correct
• Working with the product team to correct discrepancies, return necessary items, and obtain credit memos.
• Ensuring receiving area is neat, clean, and organized.
• Working with leadership to order necessary supplies including targets, eyes, ears, office supplies, and ATF forms.
• Production and setup of all event marketing materials.
• Partnering with Assistant Store Leader to investigate and remedy all inventory outs
• Manage store compliance programs including third and fourth checks of 4473 forms, form filing system, corrections, and customer contacts.
• Manage weekly serial audits, monthly ammunition cycle counts, any additional cycle counts, negative gross margin report, negative quantity on hand report, and Midwest receipts verification
• Conducting case audits to ensure representation of all in stock firearms
• Training new Operations Specialists within the district
• Auditing and assisting in stores that are designated by operations leadership.

DESIRED SKILLS & EXPERIENCE:

Possess the following core values:

Curious

Passionate

Do It Right

Know Your Stuff

• Minimum of 2 or more years of inventory or retail experience within a specialty environment
• High School Diploma or equivalent required.
• Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays.
• Strong proficiency with Microsoft Office (Word, Excel, Outlook), inventory management systems and POS systems
• Effective communication skills (verbal & written) including strong relationship building skills

EMPLOYEE BENEFITS:

Medical, Dental, Vision Health Insurance

Free Elite Membership (Unlimited Shooting)

Industry Leading Online and Store Discounts

Free Classes

Ability to Utilize Manufacturer Programs

No firearm experience needed: We Offer Paid Training

NOTE: This job description may be changed or updated as necessary and is not inclusive of all the duties and responsibilities that may be expected to be performed.