Housing Now Case Manager III
Housing Matters partners with individuals and families to create pathways out of their homelessness into permanent housing. We are a leader in working to end homelessness – and we want you to be part of our team! We are looking for individuals eager to make a difference and willing to enthusiastically commit to join in our vision that homelessness in Santa Cruz County should be rare, brief and non-recurring.

Housing Now is a program that partners with unhoused individuals to place them into scattered-site permanent housing through rapid rehousing services that include case management and rental subsidies. The Housing Now program is hiring for a Case Manager III, the advanced level class. Incumbents spend a substantial part of their time on the most difficult, sensitive and specialized services. Advanced casework skills, a high degree of program knowledge, judgment and creativity are required.

Hours and Benefits

• Case Manager III is a full-time, hourly, non-exempt position, eligible for medical, dental, vision, 403b, and our generous PTO plan.
• Regular hours are Monday through Friday. Occasional evenings and weekends may be required for some positions.

Wages
Case Manager III Pay Band
$30.74, $32.28, $33.89, $35.59, $37.36, $39.23

Case Manager III Starting Wage (DOE):
*$30.74 - $32.28
*

Preferred Experience and Education Requirements

• A minimum of four years of experience performing social service casework services equivalent to a Case Manager II at Housing Matters in an exceptional manner exceeding all standards and abilities,

OR

• A Master's Degree in social work, social welfare, human services, or one of the social or behavioral sciences plus two years of social service casework experience.

Special Requirements

• Possession of a valid California Class C Driver's License or must be able to provide suitable transportation which is approved by the organization may be required for certain positions.

Thorough knowledge of:

• Social casework objectives, principles, methods, and caseload management and organization.
• Social and economic factors which influence individuals and/or households experiencing homelessness.
• Principles of human behavior and development and psychological defense mechanisms.
• reactions to stress.
• Community health, welfare, social, and legal support systems, and other resources available to clients.
• Interviewing and record keeping techniques, including the documentation of all actions and contacts in case files.

Typical Job Duties:

• Perform intake interviews, assessments, and assist participants in developing individual case plans.
• Facilitate participants’ pathway to permanent housing in coordination with housing navigator and other programs, agencies, and organizations.
• Provide ongoing case management including assessment, referrals, budget assistance, housing placement, and promoting housing stability with individuals as assigned.
• Accept each participant for who they are and where they are, and then provide options, information and choices that allow for stimulating change.
• Develop and maintain accurate written case records including intake, assessment, ongoing case plan, and progress notes.
• Meet all administrative requirements including recordkeeping, HMIS, staff meetings, etc.
• Maintain confidentiality and treat participants with dignity and respect at all times.
• Assist in overall administration of the program.
• Perform other duties as assigned.

*Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
*

Housing Matters provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $30.74 - $32.28 per hour

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