Primary Duties & Responsibilities

• Manages Business Unit Accounts Receivable ledgers.
• Co-ordinate for Reconciliation of account balances.
• Raises accounts receivable disputes and collection related past due items.
• Assists in customer dispute administration when requested or where required.
• Daily customer contact for collection call purposes.
• Daily account receivable balance monitoring.
• Researches, investigates, documents and establishes customer credit limits
• Interaction with senior business unit management, senior corporate managers, and business unit commercial teams.
• Prepares monthly and quarterly ledger analysis.
• Actively works to attain company accounts receivable quality targets for percent current, DSO, ADD and the overall improvement (reduction) of business ledger past due balances
• Prepares quarterly bad debt analysis.
• Monitors and reports to business unit management customer payment trends
• Monitors customer financial health and reports to business unit management changes in customer risk exposure
• Monitors and reports on industry trends in accounts receivables on behalf of business units
• Influences and negotiates customer payment terms in conjunction with business unit commercial teams
• Collects and analyzes customer financial data on new and existing customers and report to management
• Daily work-flow administration of customer orders placed on credit referral.
• Monitors or actively manages International Trade Receivables Ledgers for non-US segments as assigned.
• Attends Sales and Trade meeting where required.
• Provides leadership and training to junior staff members and new hires.
• Monitoring collection activities to ensure that collectors are following proper procedures and ethical standards
• Working knowledge of US Bankruptcy regulations and filing requirements.
• Interact with Regional leads to adopt standard processes and best practices across MTI.

OE/Lean

• Actively participates in the implementation of sustainable improvement processes, such as 5S, Kaizen, Total Productive Maintenance (TPM), Daily Management Control, Standard Work and Problem Solving.

• Bachelor’s Degree in Finance, Business, or related field

• Experience in managing a credit and collections team.
• Ten or more years’ experience in the Accounts Receivable field or related area with a good working knowledge of the order to cash processes and customer supply chain knowledge.
• Experience with large and major commercial account collections and management is required.
• Must have excellent computer skills including Microsoft Word and Excel, Oracle and Lotus Notes, and possess as well as Oracle ERP eBusiness Suite.

• Travel may occur on an infrequent basis.
  
  Working Conditions:
• While performing the duties of this job, the employee is typically required to regularly conduct work in a controlled office environment, moving around the office as needed, sitting at a desk, using office equipment, including but not limited to a personal computer, fax machine, copier and telephone, read, write, listen, speak, and understand English, have the ability to work independently, be dependable and maintain confidential information, integrity and composure at all times.
• Constant contact with individuals internal and external to the organization at all levels occurs via various methods of communication, typically including face-to-face discussions, electronic mail, phone calls, written letters and/or faxes.
• The employee is expected to be self-directed, take initiative and be persistent when appropriate to accomplish necessary duties and keep busy without prompting.
• Additionally, the employee is expected to be adaptable/flexible to changing work assignments, analytical, organized and detail-oriented, perform multiple tasks at once, compose correspondence and other documentation in a professional manner, express ideas constructively, actively listen to others, manage time effectively and efficiently to meet deadlines, learn and memorize procedures, display a cooperative attitude, read, understand and follow all company, job specific and safety policies/procedures, and attend/use all required training.

• Monday – Friday 8:00 AM – 5:00 PM but must have ability to work the number of hours in which duties need to be accomplished.