Provides exceptional and complete customer service, while ensuring the security, safety and well-being of the Company's customers, employees and assets. Adheres to all Company service and operating standards, and fully complies with federal, state and local regulations.

• Acts as a service 'ambassador' on property. Demonstrates a high quality courtesy, helpfulness and professionalism at all times.
• Performs specific security duties in accordance with established procedures, to protect Parx Casino customers, employee’s visitors, facilities, grounds, property and assets.
• Responds immediately to emergencies to give necessary assistance to customers, employees, and to protect the company's assets relative to fire, theft burglary, assault and other security issues.
• Follows procedures for activities including fire prevention, traffic control, protecting/patrolling the property, and investigations of accidents and suspected criminal activities.
• Participates in testing and implementing emergency procedures, evacuation plans, etc. on a regular basis.
• Works in partnership with the Surveillance Department to ensure protection of customers, employees, and company funds and assets.
• Prepares reports as required and directed by Security management.
• Maintains crowd control and traffic flow on and around the property.
• Handles customer complaints, and solicits the support of a supervisor as necessary.
• Develop and maintain an up to date knowledge of all Company events and promotions and ensure Security Officers are briefed accordingly.
• Performs all other duties as assigned.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Experience and Skills:

• High School Diploma or G.E.D. required. Must have excellent customer service skills, and strong teamwork skills.
• Must have ability to handle stressful, volatile situations with poise and confidence. Must be able to run, walk, stand, bend, kneel, stretch, push, pull, lift, and carry weight for a full eight (8) hour shift.
• Must be able to work all shifts, and weekends/holidays as required.
• Must be able to communicate effectively in English, both verbally and through written communications. Must be knowledgeable of state and local laws and regulations.