Seasonal Sales AssociateOverview

The Sales Associate represents Things Remembered to our customer. This position has primary responsibility for customer satisfaction, generating sales, engraving, housekeeping, merchandising, POS operations and loss prevention, in adherence with all company/store standards.

Responsibilities (Essential Functions)

• Has previous retail or customer service experience, preferably in a selling environment.
• *Demonstrates success in selling. Uses selling techniques such as add-on sales and describing engraving information to customers to enhance salesmanship and reach store and individual sales goals. This requires constant standing and walking to work with customers and show them merchandise.
• *Is proficient in the basic skills of store operations: engraving; performance of all register transactions; and equipment maintenance. This requires constant standing at the register and equipment as well as occasional squatting and kneeling.
• *Participate in store activities of stocking, processing incoming and outgoing merchandise shipments.
• This requires constant standing and walking, occasional squatting and kneeling, frequently lifting & carrying up to 10 lbs and occasionally 11-30 lbs as well as frequently climbing a 3-foot ladder working with arms overhead and occasionally using a 3-10-foot ladder to work with arms overhead.

(*Essential Functions)
Qualifications

• Understands basic retail concepts: selling, visual merchandising, and loss prevention
• Understands the importance of and is motivated by achieving sales goals and continually strives to increase sales
• Demonstrates effective interpersonal skills and the ability to communicate verbally in a clear, audible, and grammatically correct manner
• Ability to listen/read and accurately transcribe and verify customer message specifications onto engraved merchandise.
• Relates to all customer segments and creates a good first impression
• Manages multiple tasks and time effectively
• Works as part of a team
• Maintains a high energy level
• Identifies the specific needs of the customer and suggests appropriate gift items.
• Accepts suggestions and criticism in a positive manner and acts on them appropriately
• Understands importance of teamwork in the store
• Displays pride, self-confidence and a positive attitude
• Is an active learner who takes responsibility for personal development
• Has a strong work ethic and sense of personal responsibility
• Is goal-oriented
• Ability to work unsupervised
• Displays flexibility to work a varied schedule to meet store needs

Seasonal Engraver - Will TrainOverview

The Teammate will be trained to be a member of a work group. The work group is responsible for engraving, quality inspecting, re-packaging, gift wrapping and shipping customer’s orders.

Responsibilities (Essential Functions)

• *Opens and or/stages product to assist in the personalization process
• *Inspects merchandise pre-production to ensure product quality
• *Remains updated on current product assortment and the best way to set up machines for maximum productivity and minimum shrink
• *Applies personalized messages to merchandise using a variety of methods and equipment
• *Inspects merchandise post production to ensure accuracy of personalization and that all quality standards have been met
• *Applies any customer ordered add-ons to product, such as color fill or gravoxide
• *Confirms integrity of orders by ensuring all pieces are accounted for and appropriately packs orders
• *Performs preventive maintenance of machines and understands when to refer machines for repair
• *Meets established productivity and quality standards
• Adapts to business needs through willingness to cross-train and perform other tasks as needed

(*Essential Functions)
Qualifications

• Demonstrated ability to meet goals in a fast-paced environment
• High School Diploma or General Education Degree (GED)
• Ability to read English, write legibly and communicate effectively with others
• Good spelling and grammar skills required
• Basic Windows operating system knowledge

Job Type: Part-time

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location

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