Seasonal Loss Prevention Job at Amazon.com Services LLC

Amazon.com Services LLC Suffolk, VA

• Minimum of one (1) year experience in customer service driven environment • Proficiency utilizing Excel and Word • Must be flexible to work weekends and/or overnight shifts
Job summary
The Seasonal Specialist, Security & Loss Prevention is a key high-level hourly associate position in the Amazon Fulfillment Centers (FCs). The Loss Prevention Specialist leads the effort to efficiently and effectively provide security services and asset (lives, buildings, equipment, data, & intellectual property) protection in a designated fulfillment center. The LP Specialist is a key member of the ACES (Amazon Customer Excellence System) Security and LP organization, reports to the Manager, Security & LP responsible for their facility, and aids them in supporting our FC Operational team, and the cross functional teams throughout the organization (Human Resources, Finance, Corporate Audit, Security Services-Retail/CS/Corp, WW Physical Security Systems and Design, and ICQA).
The Specialist’s primary responsibility will be supporting the efforts of their Manager in the implementation of standardized, cost effective and efficient security services program for their assigned FC(s) as measured by agreed upon objectives and metrics related to key areas such as the level and quality of customer service provided, access and inventory control effectiveness, and the protection of our FC’s employees and visitors as well as improvements to non-security department related productivity (such as employee retention, business continuity, product and equipment dependability, continuous flow, etc).

The Specialist will also assist in enhancing, tracking, and reporting on metrics which are key performance indicators that properly correlate to the department’s objectives and effectively (the speed they identify root causes of defects) indicate areas of opportunity and weakness that allow the Loss Prevention team to prioritize, self-diagnose issues and expedite performance improvements so that the desired outcomes are achieved to plan and in a timely manner.

Key job responsibilities
  • Ensure internal controls per Sarbanes Oxley (SOX) requirements related to your area are fulfilled
  • Ensure the MDF room within the assigned FC is effectively secured to eliminate possibility of data theft caused by physical access to the related data systems
  • Inspire performance excellence on the part of all security services team members
  • Ensure that you understand, align performance and actions with and can clearly articulate the vision and values of the organization and their department
  • Meet or surpass your objectives that align with security service model
  • Serve as department’s liaison and security subject matter expert for facility management keeping them abreast of key issues, strategies and the department’s performance
  • Identify, promote and implement security best practices in a designated FC
  • Assist with investigations of internal and external theft and fraud
  • Coordinate data collection, through database polling or data entry, from multiple FCs; and conduct analysis generating strategic and tactical interpretations

* Demonstrated ability to work independently with off-site supervision * Demonstrated ability to engage with others at all levels * Must have strong oral and written communication skills * Comfortable working in a fast-paced and multi-tasking environment · 1+ year of leadership or management experience * Professional credentials in Loss Prevention, such as, Wicklander and Zulawski certification * Experience with warehouse or distribution center services * Experience conducting internal or external interviews · Familiarity with Lean Six Sigma concepts desired and certification * Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception-Based Reporting, etc. * Awareness and implementation of best practices related to the utilization of physical security systems, investigation techniques, effective oversight of contract security officers, and distribution center loss mitigation techniques Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.


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