Christmas in Color and Frightlights, presented by Wonder Entertainment, seeks an EVENT MANAGER to help lead an event crew and manage an interactive Christmas drive-thru light show display. The event will be held at the Bandimere Speedway in Morrison, CO.

Christmas in Color is looking to hire a motivated Event Manager that is skilled, self-starter, and has a positive attitude to contribute to this event's success! As the Event Manager, your primary responsibilities will be to lead and direct an event staff of 10-15 team members, Make sure all on-site operations are managed in a safe and efficient manner that provides guests with a positive experience.

Duties include any of the following categories but are not limited to:

Operational Responsibilities

• Demonstrate a passion for Entertainment Production by showcasing exceptional leadership, problem solving, and decision-making skills in an immersive entertainment and theme park setting
• Hire, train, and schedule event staff according to Christmas in Color Staffing plans
• Meet all quality goals for the event in the areas of safety, guest service, efficiency, and appearance
• Able to work under pressure and execute sound decisions, emergency actions plans, and evacuation procedures if necessary
• Represent the Christmas in Color identity professionally
• Ensure that all labor laws, safety protocols and company policies are followed at all times
• Work outdoors in varying weather conditions. Including rain, wind and possible snow
• Ability to work nights, weekends and holiday periods to meet business needs
• Liaison between the Director of Experience and assigned Park regarding site issues, incidents, and Staff experience
• Perform management opening and closing procedures while also ensuring those procedures for all Park Operations Associates are completed efficiently and safely
• Able to perform all Park positions in the case of providing a break, teaching a new team member and/or covering for a Park Operations Associate
• Be the final contact in handling any guest issues during the event that other team members may be struggling with
• Stay in communication with the Director of Experience, Guest Relations Team, and fellow Park Managers throughout nightly shows and the overall season to produce a seamless and high-quality experience for our Guests

Administrative Duties

• Financial management including budget tracking, cost control, labor forecasting, and payroll
• Responsible for onboarding paperwork of all on-site employees, including build and tech staff
• Schedules for hourly event staff to be completed weekly
• Updating daily reports, inspection checklists, and other critical documents as needed
• Responsible for conducting training related to safety and guest service
• Perform some administrative duties alongside the Regional Manager, such as pulling ticket statistics, filling out daily phase sheets, and completing show production reports

Experience Required

• Previous experience managing a fast paced event
• Minimum of two years experience in event management, project management, event planning, customer service management or related field.
• Must be comfortable in hiring and managing a Team
• Excellent verbal and written communication with high-level organization skills
• Experience in Customer Service and communicating with a Ticketing/Guest Relations Team
• Demonstrated ability and experience in coordinating teams and executing multi-faceted plans, including contingency plans
• Proven conflict resolution and professionalism skills with customers and team members

Job Requirements

• Strong communication, teambuilding, and influencing skills
• Thrives in a fast-paced, dynamic environment, with high expectations
• Minimum 18 years of age or older
• Physical demands: Able to stand/walk for the duration of a 6-8+ hour shift in all weather conditions
• Be able to lift 50lbs
• Able to use personal electronic devices, including a computer and cell phone to perform administrative duties
• Ability to walk and stand for extended periods of time
• Must be comfortable working outdoors (hot and cold weather conditions)
• Must be available to work evening shifts, weekends and holidays
• Have a love for leadership and producing immersive experiences!

Benefits Include:

• Wide pay range and opportunities for advancement
• Free tickets for Christmas in Color

OTHER:

Pay Range: $25

Position Located in Federal Heights, CO

Employment Begins:

Nov. 7th

Employment length:

2-3 months

Typical start time:

Pre-Event Set-up (daytime hours) (In-Event 4-10:30pm) Times may vary.

Typical hours per week:

10-50 hrs. (Overtime is Possible)

Job Types: Full-time, Temporary

Pay: $25.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Morrison, CO 80465: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Events management: 2 years (Preferred)
• Customer service: 2 years (Preferred)

Work Location: One location

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