Scheduler - Part Time Job at Ventra Health, Inc.
Overview:
Job Summary:
- Praxi Physician Management, LLC is seeking a Physician Scheduler to work on two scheduling platforms- QGenda and ShiftAdmin. This individual will use ShiftAdmin to schedule physicians and mid level staff and support any general administrative duties or projects that may also be assigned.
Essential Functions and Tasks:
- Perform as scheduling liaison between lead Physician scheduler and remaining physicians in the practice.
- Responsible for creating physicians’ schedule for specific locations.
- Oversee multiple sites on an on-going basis.
- Ongoing contact with physicians to assist in filling any open shifts in a timely manner with a high degree of customer service.
- Communicate with physicians regarding changes/updates in scheduling protocols.
- Generate reports from ShiftAdmin.
- Performs special projects and other duties as assigned.
Education and Experience Requirements:
- High School Diploma or equivalent required.
- Experience with QGenda and/or ShiftAdmin scheduling software is strongly preferred.
- Minimum 2 years’ experience in scheduling.
- Proven ability to communicate effectively with staff, management, and physicians both verbally and written.
- Background and/or experience working in a healthcare scheduling environment requiring timely responses to requests and effectively managing multiple tasks simultaneously highly preferred.
Knowledge, Skills, and Abilities (KSA's):
This position calls for a highly organized individual as their role will require self-direction, flexibility, and a capacity to give and receive feedback graciously. The Physician Scheduler should possess the following professional qualifications and personal attributes:
- Ability to manipulate and configure QGenda/ShiftAdmin parameters to maximize efficiency and functionality of the platform.
- Ability to utilize and leverage features such as auto scheduling.
- Possess strong phone etiquette/customer service skills.
- Strong communication and interpersonal skills, organizational expertise, and excellent grammar/proofreading skills.
- Must be able to work independently.
- Ability to deal with last minute requests by both providers and group leadership.
- Planning, prioritizing and time management skills are required.
- Strong technical skills, with comprehensive knowledge of MS Office.
- Exemplary organizational, planning, and time management skills.
- Strong interpersonal, verbal, and written communication skills.
- Ability to build trusting relationships, gain credibility, and partner with leaders to effectively support physicians.
- Must be able to multi-task, prioritize workloads, meet deadlines, and interact effectively.
- Excellent organizational skills, attention to detail, problem solver with a demonstrated capacity to meet deadlines and prioritize effectively.
Workplace Type:
- This is a fully remote position.
- Access to secure high-speed internet and phone is required.
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