Salesforce QA Analyst (Remote, United States) Job at Dynatrace
Job Description
- Salesforce platform Quality Assurance testing including Sales Cloud, Salesforce CPQ with Billing and Financial Force managed packages and API integrations
- Participate in Project "Journey to DevOps" for the implementation of test automation tools. Build test cases, run functional and regression tests and document results.
- Collaborate with cross application teams on continuous improvements to end-to-end process from sprint grooming/planning/development/test/deploy
- Analyze and recreate defects during User Acceptance Test (UAT)
- Proactively identify and mitigate quality risks and help remove obstacles to release
- Collaborate with cross functional teams to build and improve QA processes across all functions within Salesforce and connected products
- Continuously improve testing processes, tools and documentation. Drive efficiency through quality with measurable results
- Extend successful processes and tools across other business application as required
- Provide suggestions through retrospective
Qualifications
Minimum Qualifications:
- 4+ years experience in Salesforce and Integrated Applications
- HS Diploma or GED required
Preferred Qualifications:
- Prior experience with business applications; CRM(Salesforce), Finance(NetSuite), HR, Customer Support(Zendesk), Integrations(Dell Boomi)
- Experience with ITIL/ITSM processes and SDLC best practices
- Experience working in SaaS industry
- Previous experience participating with Agile/ Scrum methodology preferred
- Passion to work within a fast paced, high energy, high tech environment
Additional Information
DOE, salary $94K - $140K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.
Discover more perks & benefits
Growth opportunities - find out how Dynatrace supports your career development and personal growth journey: https://careers.dynatrace.com/grow-with-us/career-development/
Flexible working - our flexible and trusting work environment fits your current life situation: https://careers.dynatrace.com/ways-of-work/
Relocation Support - discover how we can support you if you wish to join us at one of our global locations: https://careers.dynatrace.com/relocation/
Company Description
Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.
We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.
All your information will be kept confidential according to EEO guidelines.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact recruiting@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.
Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.
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