Sales Support Specialist Job at Unique Vacations

Unique Vacations Miami, FL 33155

DO WHAT YOU LOVE!


Unique Vacations, Inc. - an affiliate of the worldwide representative for Sandals Resorts and Beaches Resorts - is seeking a forward-thinking Sales Support Specialist to join its remarkable Miami-based, in-house team.


WHO ARE WE?


Unique Vacations, Inc. is an affiliate of the worldwide representative of Sandals Resorts and Beaches Resorts. We provide exclusive, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which guests have come to adore for 40 years and counting for Sandals & Beaches Resorts.

You can learn more about the brands we represent by visiting www.sandals.com and www.beaches.com.

We are ever-dedicated to our customers, vendors, and our most precious commodity - our TEAM! At Unique Vacations, Inc. we know our company is most powerful when everyone can make their mark. When you do what you love, you will be empowered to create the future that you want!


APPLY, CREATE, IMPACT:

If you’re ready to make an impact on one of the world’s most renowned hospitality brands, we invite you to apply for the Sales Support Specialist via our career portal: http://www.uvcareers.com/


J
OB DESCRIPTION:

This position will serve as the primary administrative person for Sales. This incumbent will also be responsible for keeping a large team organized as well as ensuring that the directives from the leadership team is implemented and carried out. This position requires a high level of attention to detail and follow-up on action items and tracking/meeting deadlines. The ideal individual will have the ability to exercise good judgment with strong written and verbal communication skills. It is also essential to be resourceful, a good problem solver, and have the ability to prioritize.


JOB ROLES AND RESPONSIBILITIES:

  • Assist VP Trade Sales and the sales department with administrative tasks such as calendar schedules, flight/hotel requests, expense reports, answers and screens telephone calls, birthdays/anniversaries, and other requests as needed
  • Manage Master Calendar for all Trade Events
  • Act as a liaison between VP and other staff
  • Maintain VP’s Calendar and Travel Schedule
  • Answers and screens calls for VP
  • Organize and take minutes at meetings and/or conference calls when needed
  • Help manage inside sales box to assist Travel Advisors
  • Assist in the creation and distribution of prize winner certificates and paperwork for in-house and third party sweepstakes and promotions
  • Prepare and distribute compliance documents for sales management approval
  • Scheduling dept. meetings /Including MIA regional meetings
  • Submit IT issues and follow up
  • Maintain flight schedules for sales team
  • Manage Compliance request - Pre and Post
  • Process Travel Advisor Personal Incentive and Spa Credit Program requests.
  • Manage escalations for outside/inside Sales
    • Booking transfers, refunds, and exceptions
  • Take on special projects as assigned by Sales Management
  • Independent judgment is required to plan, prioritize, and organize diversified workload.
  • must be able to handle sensitive information with the highest degree of integrity and confidentiality.
  • Other duties as assigned.


COMPETENCE REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications include:
  • Excellent written and verbal communications skills
  • Excellent people skills
  • Ability to multi-task and prioritize
  • Strong command of Excel and PowerPoint
  • Ability to assist and collaborate effectively and efficiently with team members
  • Demonstrates problem solving and leadership ability
  • Professional demeanor.
  • Ability to work with minimum supervision and flexibility to work long hours
  • Detailed oriented and excellent organizational skills.
  • Basic math/accounting skills
  • Ability to communicate and partner with all level of employees and outside partners
  • Able to meet deadlines
  • Ability to work well under pressure
  • Excellent creative copy writing skills
  • Ability to write reports, business correspondence, and presentations
  • Ability to travel as needed


EXPERIENCE:

Outlined below are the academic qualifications and length and type of experience deemed necessary by Unique Vacations Inc. in order to perform the role of Administrative Assistant competently.

  • Education: Bachelor's degree or equivalent
  • Experience: 2-3 years related experience and/or training; or equivalent combination of education and experience.


BENEFITS:

We offer a full benefits package including:

  • Health
  • Dental
  • Vision
  • LTD
  • Life Insurance
  • Sick days
  • Vacation days
  • 10 Holidays
  • Tuition reimbursement
  • Parental leave
  • 401K package with a company match


Additional perk:
After 6 months of continuous employment, you may visit one of the Resorts we represent at a minimal cost.

Once you visit one of the properties, you will not only experience the best of what the brand has to offer but you will get to see first-hand what makes us so passionate and most of all so “Unique”.

ABOUT UNIQUE VACATIONS:

Unique Vacations Inc. is an affiliate of the worldwide representative of Sandals and Beaches Resorts – exclusively providing, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which the guests have come to adore for 40 years and counting for Sandals and Beaches Resorts.

Designed for couples in love, Sandals Resorts boasts 16 Luxury Included resorts located on the Caribbean’s best beaches in Jamaica, Bahamas, Barbados, Antigua, Curaçao, St. Lucia and Grenada. The family-friend resorts for everyone, Beaches Resorts offers three magnificent locations in Jamaica and Turks & Caicos.

We are headquartered in sunny South Florida – a hop, skip and a jump from the glorious Caribbean islands.

Learn more about the brands we represent at www.sandals.com and www.beaches.com.



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