Sales Associate Job at LOVESHACKFANCY
ABOUT LOVESHACKFANCY
LoveShackFancy is a New York City-based lifestyle brand founded in 2013 by stylist, designer and creative director Rebecca Hessel Cohen. The brand originated from Rebecca’s desire to design the perfect bridesmaid dress for her own ethereal summer wedding at her family home in Bridgehampton, surrounded by swaying apple trees. From an initial collection of hand-dyed silk dresses, LoveShackFancy quickly gained a dedicated following for its charming pieces that whisper
KEY RESPONSIBILITIES
Selling & Client Service
- Greet and acknowledge all customers. Provide courteous and knowledgeable customer service.
- Work with clients to style them in LoveShackFancy – suggest styles that will best suit their needs and size. Service the transaction by pulling needed sizes from the stockroom, cleaning up the fitting room, suggestive selling, and ordering items for the client online when unavailable in the store.
- Remove unwanted merchandise from fitting rooms and ensure all merchandise is placed back onto the floor after completing a transaction.
- Send follow-up communication to clients thanking them for their purchase, reaching out when a new product arrives, etc.
Visual Merchandising
- Monitor and maintain visual merchandising standards on a daily basis. Fold, straighten, fill in and ensure correct placement of merchandise throughout the day.
- Ensure representation of all merchandise, styles & sizes are on the floor.
- Assist with stock duties when needed including shipments, markdowns, and transfers.
Operations
- Follow all procedures in the POS system for ringing up sales. This includes 100% client capture.
- Keep cash wrap area neat, organized, and maintained with all daily supplies.
- Answer the phone and service the client’s needs.
- Help with events both in-store and off-site. To include setup, breakdown, and overall organization.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of the Employer.
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