Retail Banker III Job at Plains Commerce Bank, Inc.
Retail Banker III
Qualities of the successful candidate include:
- Respond sensitively to the needs and priorities of the customer; recognize and take appropriate action to meet their needs and establish an effective working relationship with customers to gain their respect and loyalty.
- Project a positive image of the Bank to all internal and external customers and provide exceptional customer interaction.
- Must have the potential to understand and effectively apply product promotion techniques to open, develop and close a sale; must be able to create interest in a product and actively cross-promote other products and services.
- Must view oneself as part of an overall team. This includes supporting others throughout the entire Bank to achieve the overall goals of the Bank.
- Must embrace change and see change as opportunity. Must be willing to express and support management’s ideas to affected staff.
- Must have detailed knowledge of banking rules and regulations.
- Must possess excellent phone etiquette, verbal and written communication skills.
- Must have the ability to manage one’s time to complete work according to established deadlines and, have the ability to prioritize tasks to make the best use of time for high priority tasks.
Responsibilities of this position include (but not limited to):
- Responsible for retail product promotion. This will include helping to deepen account relationships with existing customers and soliciting prospects to the Bank.
- Understand the various products the Bank offers and able to explain the value of those products to customers.
- Responsible for maintaining existing and generating new deposit growth.
- Responsible for generating consumer loans with guidelines set by Bank policy and growth targets.
- Will interview and profile customer relationships to identify growth opportunities. Make product recommendations, cross-sell and refer customers and prospects to bank accounts.
- Authorize or recommend approval of consumer applications for lines or extensions of lines of credit and consumer loans within authority guidelines.
- Understand and comply with the related laws and compliance regulations that pertain. Examples include Bank Secrecy Act, Privacy, and Funds Availability Policy as well as the ability to interpret Federal and State laws and regulations.
- Assist walk-in customers with their new account needs. This will include checking, savings, certificates and the like.
We offer a competitive compensation and benefits package.
Plains Commerce Bank is an Affirmative Action/Equal Opportunity Employer committed to providing equal employment opportunity without regard to an individual’s race, religion, color, gender, national origin, ancestry, age, sexual orientation, disability, or veteran status.
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