Job description

We are seeking an energetic, fun shift manager for evening shift. The typical shift is 2pm to 9pm

This job is perfect for a quick moving, self starter who enjoys interacting with customers at our busy Dunkin/Baskin.

SHIFT MANAGER - Full Time shift manager. We are looking for a super fast paced shift manager with prior fast food experience. A Fast paced shift manager is the key to getting this job as the restaurant is very busy. If you give yourself a 10 in multi-tasking ability and speed of service, then you should apply for our Shift manager position now!

The Dunkin is in Red Lion

We want to speak to you if you:

Have a very outgoing personality

Fast multi tasker

Have food industry experience

Extremely friendly

Full time, part time available.

Reply to this ad and you MUST let us know your former jobs and the dates employed and pay rates in order to be considered. Also the hours and days that you would be available to work. You must be able to work weekends

Please tell us about yourself too. Finally please give us a number where you may be reached

We look forward to hearing from you!

"You are applying for work with a franchisee of Dunkin’ Donuts /Baskin-Robbins, not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees."

SHIFT LEADER

Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin’ Donuts operational standards and deliver a great guest experience.

Responsibilities Include:

Team Environment - Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner. Deploy team members appropriately to meet guests’ needs and service standards throughout shift. Support training of Crew Members as directed by Restaurant Manager or Assistant Manager. Communicate goals and hold team members accountable for performance during shift.

Operations Excellence for Guest Satisfaction - Hold guests as highest priority and role model exceptional guest service. Drive sense of urgency through Crew Members to satisfy guests’ needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies. Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift. Complete all required training including ServSafe® certification.

Profitability - Ensure restaurant standards and marketing initiatives are properly executed during shift. Follow all systems and processes to control labor costs, food costs, and cash throughout shift. Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift. Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with Restaurant Manager. Comply with all restaurant, Brand, and franchisee policies.

Qualifications:

Skills

· Must be able to fluently speak/read English

· Math and writing skills

· Fast Food Restaurant experience HIGHLY preferred

· At least 18 years of age (where applicable)

· High school diploma (or equivalent)

Required Competencies

· Guest Focus – anticipate and understand guests’ needs and exceed their expectations.

· Passion for Results – set compelling targets and deliver on commitments.

· Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment.

· Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule

Shift:

• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• Please describe your relevant experience

Education:

• High school or equivalent (Required)

Experience:

• fast food: 1 year (Preferred)

Shift availability:

• Night Shift (Required)

Work Location: In person

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