Restaurant Host / Hostess Job at Embassy Suites Portland Airport

Embassy Suites Portland Airport Portland, OR 97220

*Part Time* Embassy Suites Portland Airport

Recently named one of the TOP PLACES to Work in Oregon in 2022 by The Oregonian

Eligible for a $500 Hire On Bonus for joining our team!! **$250.00 after 30 days & $250.00 after 90 days of employment

Enjoy A Free Shift Meal, Free Parking & Travel Discounts when you join our Embassy Suites Family

Part Time Position

**Approximate Schedule - Wednesday-Saturday 4pm-10pm**

The Embassy Suites Portland Airport features 251 guest suites and 20,000 sq. ft. of meeting space. The hotel is located less than half a mile outside the Portland International Airport, seven miles from downtown Portland, and nine miles from downtown Vancouver. The hotel has convenient access to the light-rail public transportation reaching the suburban areas of metro-Portland.

The primary purpose of the Restaurant Associate is to provide guests with an excellent restaurant experience in accordance to the established policies and procedures.

Work Performed:

The Restaurant Associate will be tasked with the following duties, responsibilities, and assignments:

  • Schedule dining reservations and arrange parties or special services;
  • Ensure prompt and courteous service to guests;
  • Answer telephone calls and process phone orders;
  • Greet guests, escort them to tables, and provide menus, answering dining related questions, and suggest food and beverage items;
  • Take food and beverage orders, relay orders to kitchen, and serve food to guests;
  • Coordinate amenity delivery request in connection with the kitchen department;
  • Monitors tables in assigned section ensuring all guests are served;
  • Address guest complaints;
  • Collect and process guest payments;
  • Totals receipts at end of shift to verify sales and clear cash register;
  • Ensures tips are reported properly for tax processing;
  • Clear dirty table settings and prepare table for resetting;
  • Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments;
  • Inspect dining room serving stations for neatness and cleanliness;
  • Assist service staff as necessary to service guests in a timely manner;
  • Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and
  • Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Preferred Prior Experience:

Six months of previous customer service, restaurant and/or cashier experience

Preferred Education:

High school diploma or equivalent

Required Licenses/ Certification:

Food Safety Training certified or become certified within first 60 days of employment.

Alcohol Awareness certified or become certified within first 60 days of employment

Preferred Technology:

Previous experience with Micros operating system

Physical:

Able to lift a minimum of 50lbs

Able to bend and squat repeatedly

Able to walk and stand for duration of scheduled shift

Other:

Flexible to work day, early morning, evening, night, weekend and holiday shifts

Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!

In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!

EOE, including disability/vets

Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos

In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!

www.atriumhospitality.com

EOE, including disability/vets

Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos

Job Type: Part-time

Pay: $16.00 - $16.80 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Paid sick time
  • Referral program

Physical setting:

  • Bar
  • Casual dining restaurant
  • Upscale casual restaurant

Shift:

  • Evening shift
  • Night shift

Weekly day range:

  • Weekend availability

Ability to commute/relocate:

  • Portland, OR 97220: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)
  • Restaurant: 1 year (Preferred)
  • Host/hostess: 1 year (Preferred)

Shift availability:

  • Night Shift (Required)

Work Location: One location




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