Research Referral Coordinator
Position Type : Full-Time
Reports To: Site Specific Designee
Position Summary
The referral coordinator is primarily responsible for pre-screening and contacting referred patients for ongoing clinical trials to ensure patients are fully informed of any treatment options available for their disease. Day-to-day activities may include all or some of the essential functions listed below, depending upon individual experience / knowledge and
the needs of the organization which are subject to change from time to time.

Job Description
Minimum Qualifications:

• Education: High School diploma or the equivalent
• Experience / Knowledge / Skills:

o Subject Recruitment in Clinical Research: 2 years (Required)

Duties:

• Oversee and maintain referral lists for recruitment in RealTime CTMS
• Creating and managing the recruitment status in RealTime CTMS and MDI or site EMR during the referral process

• Calling and speaking with potential subjects in-depth about the clinical trial that they were referred to within the timeframe outlined by the protocol/practice

• Ensuring all communication notes are documented and up to date within RealTime CTMS and available to the study coordinator and study team

• Assist in the implementation of strategies to achieve subject recruitment goals
• Provide continued support to staff in carrying out their daily functions
• Execute other duties as may be required by the Research Director or Referral Supervisor as training and experience allows

• Prescreening of all assigned referrals
• Well-versed in research protocols and informed consent
• Develop a screen flow for research referrals for the site to execute
• Oversee referrals in HIVE research app and enter into CTMS

Level II
Minimum Qualifications:

• Education: High School diploma or the equivalent

Duties:

• Train new hired staff for the Recruitment department and also assist with training all research staff ophthalmology

• Proficiently interpret diagnostic imaging
• Ability to map out lesion sizes using diagnostic equipment

Level III
Minimum Qualifications:

• Experience / Knowledge / Skills:

o SC Level II > 6months - 1 year

• Prior annual review or promotion assessment exceeds expectations and shows proficiency in the job requirements

Duties (in addition to Level I & II):

• Assist as needed in helping train other RCA sites on subject recruitment.
• Arrange monthly one on one meeting with staff on regular basis to help improve performance / customer service and achieve recruiting goals

• Oversee day to day operations of the Recruitment department and help improve team performance, if in supervisory role

Minimum Demonstrated Skills/Qualifications:

• Knowledgeable about GCP, FDA regulations
• Knowledge of medical terminology and clinical research industry
• Takes initiative
• Goal-driven mindset
• Strong customer service skills
• Strong analytical and problem solving skills
• Excellent organizational skills, detail oriented, efficient, and able to multi-task and prioritize effectively
• Excellent interpersonal skills· Strong written and verbal communication skills

Physical Demands:

• Must be able to sit for long periods of time
• Must be able to write
• Must be able to communicate via telephone and email
• Must be able to read medical charts

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location

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