Red Pipe - Hotel Front Desk Representative Job at Tonkawa Indian Casino West
Overview:
Responsible for representing the first point of contact with guests and handling all stages of a guest's stay. A typical day as a desk clerk, involves registering/booking guests in and out of their rooms, while accommodating any special requests.
Responsibilities:
- Greets and welcomes guests.
- Makes and confirms reservations.
- Books guests in and out of rooms.
- Issues room keys/cards.
- Presents statements and collects payments for the guests’ stay.
- Answers questions and address complaints.
- Performs other duties as assigned.
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High School Diploma/GED or equivalent required.
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Customer service experience preferred.
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