Receptionist- Full Time - Days

Dock Medical believes that “Seeing the Doctor should be Painless.” We are taking care to our patients, where they live and when they need it with technologically advanced Primary Care medical practices that offer both Urgent and Specialty Care services.

Our innovative team of staff and providers are dedicated to delivering true patient centered care with extended weekday & weekend hours and convenient online access via our patient portal. We are leveraging the latest technology to bring advanced diagnostics to our patients, at the Point-of-Care, seamlessly integrated with our Electronic Health Record (EHR), Athena. We combine the strength of our team, technology, and operational support to streamline the patient experience, eliminating the delays, barriers, and frustrations all too common in healthcare.
We are looking for people who are motivated to be part of a solution by going above and beyond to help our patients, care team and business transform care in the community.

If you think you may be a good fit with dock, come join our talented and compassionate team!

Duties:

o Serve patients by greeting and helping them, scheduling appointments, and maintaining records and accounts

o Welcome patients and visitors on the telephone and answering or referring inquiries

o Optimize patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments by telephone

o Comfort patients by anticipating patients’ anxieties and answering patients’ questions.

o Help patients in distress by responding to emergencies o Protect patients’ rights by maintaining confidentiality of medical, personal, and financial information

o Facilitate patient flow, working closely with our multidisciplinary office team

o Participate in outreach activities to recruit new patients in the community

o Perform other duties as necessary or as directed by supervisor and/or provider

Requirements:

o At least 1 year of experience being a medical assistant or a receptionist at a doctor's office

o You have a very outgoing personality and enjoy working alongside and engaging with a variety of people/personalities.

o You foster connections by putting people first and building trusting relationships.

o You desire to be part of an innovative team leveraging advanced technology to simplify healthcare.

o Passion for improving the patient experience.

o Compassionate attitude, professional demeanor and strong work ethic.

o Willingness and ability to support a diverse population of patients.

Key Skills and Competencies:

o Ability to flexibly respond to the changing demands of working in a "start-up" environment.

o Ability to work effectively as a team member with physicians and other staff.

o Ability to react calmly and effectively in emergency situations.

o Ability to learn and work independently to achieve results.

o Ability to appropriately interact with patients, families, staff and others.

o Ability to plan, organize, prioritize, and direct the work of others.

o Ability to communicate clearly and effectively but also with kindness.

o Ability to manage multiple responsibilities at once by focusing on one task while keeping track of others.

o Ability to stand navigate patients into exam rooms throughout your shift.

o Ability to properly document patient concerns and abide by templates to reduce risk or error

Job Type: Full-time

Work setting: Medical office

Salary: $20-$23 per hour (can increase depending on experience)

Schedule:
12-hour shift
Weekend availability (8-hour shifts)

Benefits*
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Commuter Benefits
Paid life Insurance (1x Salary)
Short/Long Term Disability, HSA

Medical specialties:
Internal Medicine
Pediatrics
Primary Care
Urgent Care

Language:
English (Required)
Haitian Creole (Preferred)

Spanish (Preferred)

License/Certification:
BLS Certification (Preferred)
Medical Assistant (Required)

Health and Wellness
Your health and wellbeing are paramount to us: we offer all appropriate testing and vaccination as recommended by the CDC and the New York State Department of Health

Work Environment
Outpatient medical practice with some intermittent off-site outreach work to recruit new patients and screen attendees at community events. Potential exposure to communicable diseases and other conditions providing health care proactively managed by in-house experts.

Mental/Physical Requirements
Varied activities including standing, walking, reaching, bending, and lifting. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Must be able to use a variety of office equipment. May require working under stressful conditions.

Equal Opportunity Employer dock. is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge are based on merit, competence, performance, and business needs.
We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, citizenship status, veteran status, or any other status protected under federal, state, or local law.”

Safety Disclaimer dock. cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecured email. Our Company will never ask for money or an exchange of money, banking, or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at our Companies locations during regular business hours only.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• 8 hour shift
• Monday to Friday
• On call
• Overtime
• Weekend availability

Ability to commute/relocate:

• Brooklyn, NY 11225: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

License/Certification:

• Certified Medical Assistant (Required)

Work Location: In person

Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.