The Re-entry Coach provides ongoing, individualized student support services designed to help program participants persist and successfully complete their education and training goals. The position works with program staff and with faculty members and other staff throughout the College to continually assess students’ progress, implement helpful interventions as necessary, and track overall program outcomes. The Re-entry Coach will assist the Program Coordinator with processing specialized funding requests including Second Chance Pell applications for the incarcerated population.

ESSENTIAL POSITION FUNCTIONS :

1. Provides ongoing, individualized student support services designed to help program participants persist and complete their goals.
2. Acts as the main point of contact for student once initial enrollment process is completed.
3. Continuously works with students to guide them to achieve academic success.
4. Supports students from enrollment to graduation.
5. Assists with outreach and retention efforts.
6. Helps to coordinate student/employer interactions, such as early work experiences, tours of workplaces, and other activities as assigned.
7. Works collaboratively with other departments and services to understand processes, systems and services to resolve student issues.
8. Represents the department at community events as assigned.
9. Provides accurate and timely quantitative and qualitative data for grant reporting.
10. Works with the Re-entry Program Coordinator, Re-entry Program Director, faculty and other staff members of the College to continually assess students’ progress, implement helpful interventions as necessary, and track overall program outcomes.
11. Participates in various events including, but not limited to: departmental meetings, orientations, advisory committee meetings, graduation ceremonies, job fairs and student appreciation events.
12. Consistently and dependably attends work, activities, and functions as scheduled or assigned.
13. Assists program participants with re-entry specialized funding requests including the incarcerated population’s access to Second Chance Pell funding.

KNOWLEDGE , SKILLS AND ABILITIES :

1. Knowledge of student support services, career development practices and community resources.
2. Strong computer and analytical skills.
3. Effective verbal and written communications skills.
4. Skilled in project management.
5. Skilled in human relations and diplomacy.
6. Ability to communicate, effectively work and interact with a diverse population, various cultures and ethnicities.
7. Ability to evaluate programs and projects and implement changes as needed.
8. Ability to maintain accurate records and pay close attention to detail.
9. Ability to work well with minimal supervision in a team-oriented environment.
10. Ability to maintain professionalism, cooperation, patience and understand in stressful situations.

The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. Metropolitan Community College recognizes that an individual with a disability may require an accommodation to enable the candidate to successfully perform a job function. Consideration will be given to reasonable accommodations.

Bachelor’s degree with three (3) years of full-time experience advising, coaching, case-management and/or counseling, preferably inside a correctional setting and/or with individuals on supervision or who have been recently released from a correctional facility.

Equivalent combination of education and/or work experience considered.

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Required Documents Optional Documents