PT IMRF Customer Service Representative - Sports Center Job at Northbrook Park District
Northbrook Park District Northbrook, IL 60062
Job Summary
The Northbrook Park District is looking for welcoming Customer Service Representatives to work the front desk at The Northbrook Sports Center. Customer Service Representatives are often the first point of contact for our members and are expected to provide the highest quality of customer service.
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Shift Information*
Monday through Friday
Varied shifts ranging from 9:00 AM to 7:00 P.M.
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Duties & Responsibilities*
- Check-in members and guests
- Process registration and membership transactions
- Provide strong customer service to patrons
- Answer questions and concerns and provide follow up as needed
- Provide administrative and program support while actively promoting programs and membership
- Other duties and responsibilities as assigned
Benefits
All employees are eligible for the Recreation Benefits usage, which includes discounted and/or complimentary services, a Retirement Savings Option, and an Employee Referral program. This position is also eligible for IMRF Pension.
Job Qualifications
A high school degree or equivalent and experience working in an environment requiring the ability to multi-task. Must possess excellent skills in customer service, general office practices and computers (Microsoft Office) and be able to communicate effectively verbally and in writing. Needs to be able to perform basic math to reconcile cash drawers. Must have a CPR/AED certification or the ability to obtain within three (3) month of hire. Must possess knowledge of software applications, such as program registration software.
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Physical Requirements*
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to sit, stand, walk, talk and hear; use hands and fingers to handle, feel or operate objects, tools, or controls and reach with hands and arms. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. Specific vision abilities are required and include close vision and ability to adjust focus. May occasionally lift and/or move up to 25 pounds.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Weekend availability
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