Program Manager Job at After School Matters

After School Matters Chicago, IL 60601

Organization Summary
After School Matters is a Chicago-based nonprofit organization that annually offers after-school and summer programs to nearly 19,000 Chicago high school teens to explore and develop their talents while gaining critical skills that will set them up for success in college and beyond.
Thirty years later our program has engaged more than 350,000 Chicago teens and is the nation’s largest and most successful provider of after-school and summer programs for high school teens. No other organization offers programs to high school students at the scale and quality that we do.
We offer paid apprenticeships led by professionals in the fields of arts, communications and leadership, sports, and STEM (Science, Technology, Engineering, and Math). Our nationally respected youth development model has been replicated in cities across the country and earned us the City Livability Award from the U.S. Conference of Mayors.
Programs take place at community locations throughout the city, including three ASM buildings: downtown at Gallery 37 Center for the Arts, the Michael and Karyn Lutz Center in Belmont Cragin, and ASM Gately Park in the Pullman community.
Currently, After School Matters' annual operating budget is approximately $35M and employs approximately 500 staff across the organization.
For more information, visit www.afterschoolmatters.org.

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Summary of Position:*
The basic function of the Program Manager position, which is part of each After School Matters area team, is to facilitate and monitor After School Matters special programs within assigned communities implemented in collaboration with independent instructors, schools and community-based organizations. The Program Manager will work closely with the Senior Program Director on all programmatic special projects and liaise with other departments on programmatic projects/initiatives.

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Major Duties and Responsibilities:*

  • Supervise Program Specialists, College Interns, and Instructors
  • Ensure that all area programs meet After School Matters program quality expectations
  • Ensure all programs meet all After School Matters program compliance measures
  • Act as team lead for programmatic issues and respond accordingly
  • Work with program operations to identify and resolve operational problems
  • Provide and analyze data to identify trends and programmatic support
  • Under the direction of the Senior Program Director, manage special initiatives and projects.
  • Maintain program database ensuring the completion of all program observations, impact statements, YPQI (Youth Program Quality) scoring, instructor reports, instructor surveys and teen surveys and collection of any, and all, relevant documentation
  • Develop and maintain relationships with program partners and instructors
  • Recruit, hire and train all Liaisons, Instructors and program providers
  • Provide management and leadership to programs
  • Secure the appropriate tools and supplies for each program
  • Refine program budgets and submit to Senior Program Director for approval
  • Plan, schedule and organize all area level meetings and events
  • Work closely with all program providers to assist with effective recruitment and retention strategies
  • Conduct regular program site visits including programmatic observations as set forth by the annual observation plan
  • Address quality and logistical issues directly with independent instructors and community-based organizations
  • Provide program highlights and make recommendations based on findings
  • Lead learning communities related to special initiatives
  • Assist with training instructors around several special initiatives
  • Identify teen needs and interest
  • Assist in the hiring of program staff
  • Communicate special program details, deadlines, and important information
  • Other duties as assigned

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Supervisory Responsibilities:*

  • Program Specialists (3—5)

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Physical Demands:*
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to lift up to 50 pounds occasionally.
  • Must be able to sit for long periods of time.

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Work Environment:*
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is not exposed to weather conditions.
  • The noise level in the work environment is usually moderate.
  • Must be available some weekends
  • Flexible work hours required consistent with out of school time programming

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Knowledge, Skills and Abilities:*

  • Excellent interpersonal skills
  • Skilled in developing and facilitating collaborative relationships
  • Demonstrated experience leading and developing teams
  • Excellent organizational skills and problem-solving abilities
  • Excellent oral and written communication skills
  • Excellent Microsoft Office skills with a focus on using Microsoft Excel to analyze data; ability to collect and maintain information as needed
  • Demonstrate experience in project management
  • Ability to multi-task and meet deadlines
  • Ability to work in fast paced, high energy environment
  • Respect for all levels of the organization and outside partners
  • Energetic team player who works well in collaborative situations
  • Strong orientation to customer service

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Qualifications:*

  • Bachelors degree (Master’s degree preferred)
  • 4+ years management and youth programming experience
  • Valid Driver’s License, insured transportation, and driving record that satisfies our Motor Vehicle Policy required [1]
  • Cook County residency required
  • Bilingual Spanish a plus
  • Education background preferred

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Additional Requirements:*
Staff are required to provide proof of COVID-19 Vaccination or have an approved medical or sincerely held religious beliefs exemption prior to starting employment. If a medical or sincerely held religious belief exemption is approved, weekly Polymerase Chain Reaction (PCR) testing is required part of any reasonable accommodation.

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How to Apply:*
Submit a cover letter and resume at http://afterschoolmatters.applytojob.com/apply

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EEO:_
After School Matters is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, military discharge status, age, marital status, parental status, or source of income.

[1] After School Matters will provide reasonable accommodation to a person who does not have a driver’s license because of a disability.

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Job Type: Full-time




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