Power Customer Quality Engineer Job at Wolfspeed
At Wolfspeed, we do amazing things in a human way.
We know that the achievements of our organization are due to the passion, hard work and creativity of our employees. We celebrate different perspectives to foster excellence across our organization, and our goal is to make diversity a foundation of what we do. We are proudly building an environment where you can bring your authentic self to work.
- Enjoy doing things that people say can’t be done? Innovation is at the center of everything we do.
- Hate red tape? We remove roadblocks instead of creating them.
- Working parent? We provide childcare assistance and paid parental leave.
- Student? We offer continuing education assistance.
- Looking for community? There are many ways to get involved, from Employee Resource Groups to local outreach.
Here’s the Gist:
We are seeking an experienced and highly motivated individual to take on the challenging role of Senior Automotive Customer Quality Engineer in our Power Business. This person will be responsible for driving customer satisfaction through alignment of customer, industry and Wolfspeed quality requirements.
The Day-to-Day:
- Manage and drive timely closure of customers' issues, collaborating with Regional CQEs, business, factories and other support teams.
- Interface with customers on technical evaluation of issues.
- Work with customers and internal teams seamlessly from NPI (new product introduction) to high volume mass production.
- Alignment with sales and business on the strategic direction needed to support customer quality objectives.
- Drive quality improvements to meet all customer expectations regarding PPM of product shipped, quality of corrective action reports, and cycle time of customer requests.
This Job is Right for You if You Have (Minimum Requirements):
- BS in Electrical, Chemical or Mechanical Engineering, Materials Science, Physics, or related degree.
- 5+ years working directly with automotive customers .
- Knowledge in quality systems, semiconductor wafer fabrication, assembly and test operations or automotive applications.
- Good understanding of the global automotive business, customer requirements and end user behavior.
- The ability to operate in a fast pace, highly dynamic environment, at a detailed execution level, as well as on a tactical / strategic level.
- Excellent communication and project management skills in working with external customers as well as other internal groups, managers, etc.
- Demonstrated capability of interacting with senior leaders through the organization.
- Ability to work in large, complex, global environment.
This role may require additional duties and/or assignments as designated by management.
To put it legally – Wolfspeed is an equal opportunity employer.
We recruit, employ, train, compensate and promote regardless of race, sex, religion, color, national origin, disability, age, veteran status, gender identity, sexual orientation and other protected status as required by law.
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