Updated: Nov 17, 2022
Location: Orange
Job Type:
Department: Emergency Department
UC Title: PAT ESCORT PD
Position Number: 40831480
Reports to: Nurse Services Manager 2
Working Title: Per Diem Patient Escort
Cost Center: Emergency Department (427231)
Bargaining Unit: AFSCME
FLSA: Nonexempt
Date Created: 7/18/2022
Job Code: 008903
Hours: 4
Shift: Nights
FTE: 0.1
Position Summary:
Incumbent is responsible for basic reception responsibilities for all those needing assistance upon arrival to emergency services. Provides & tracks, visitor badges and parking data. Follows patient visitor protocol. Ensures that requests for information and services are accurately responded to, in a timely and appropriate manner, sensitive to the circumstances of the patient's/guest's emotional situation and privacy needs. Provides oversight and ensures cleanliness of visitor waiting areas (including pediatric areas). Escorts or transports patients from Registration/Triage to assigned bed and prepares patient to receive health care services. Assists in the mobilization/transports of ED patient's/visitors in reaching destination through the health care system and upon discharge.
Salary Range:
Hourly Rate Minimum $21.29
Midpoint $21.29
Maximum $21.29
Essential Job Functions:
The identification of essential functions below is not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.
PNT_CARE Transports patients, equipment, supplies, and other items throughout the hospital in a safe and timely manner. Complies with all infection control measures using Universal Body Substance Precautions as appropriate. Uses appropriate body mechanics for all work activities.
PNT_CARE Ensures equipment is in proper working order; cleans and disinfects as needed or required. Maintains inventory & records of equipment. Delivers, retrieves, and properly returns equipment to storage, keeping work area clean and organized, and traffic pathways clear
ADM_Provides basic reception to all needing assistance in emergency services, ensuring that requests for information and services are accurately responded to, in a timely and appropriate manner, sensitive to the circumstances of the patient's/guest's emotional situation and privacy needs. Provides oversight and ensures cleanliness of visitor waiting areas (including pediatric areas). Appropriately follows patient/visitor protocols and provides & tracks, visitor badges and parking data
Core Organizational Functions:
Customer Service: Values and delivers high quality service to all customers through effective application of the UCICARE principles: Understanding, Communication, Involvement, Commitment, Action, Respect Environment, and LAST. Knows and complies with all customer service standards as outlined in the Service Excellence Handbook.
Personal Achievement: Sets and achieves personal goals to advance career-related skills, knowledge and abilities and helps others to improve their skills.
Quality Improvement: Strives for high quality performance and takes initiative to make improvements and deliver results.
Resource Management: Demonstrates accountability, discretion and sound judgment in using or managing university resources.
Teamwork: Builds effective relationships across work groups by treating fellow employees with courtesy, respect and inclusiveness; maintains a positive attitude and takes responsibility for assignments.
Required Qualifications:
Preventative Management of Assaultive Behavior (PMAB) within 30 days of hire
Skill to perform basic mathematical computations, and to use general office equipment including computers, copiers, and calculators
Ability to maintain flexibility and work well in a constantly changing environment, with the ability to work overtime and dictated by patient care demands
Demonstrated knowledge and practice of infection control techniques
Must be available to work overtime as patient care needs demand
Licenses and Certifications:
Basic Life Support(Required)
Conditions of Employment:
The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
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Background Check and Live Scan
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Legal Right to Work in the United States
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Vaccination Policies
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Smoking and Tobacco Policy
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Drug Free Environment
The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.
Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php
Closing Statement:
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI’s Employee Experience Center (EEC) at eec@uci.edu or at (949) 824-0500, Monday – Friday from 8:30 a.m. – 5:00 p.m.
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