Patient Service Rep - University Pulmonary & Critical Care (Halls) Job at University Physicians' Association

University Physicians' Association Knoxville, TN 37920

Description:

University Physicians Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) position for a specialty office located in North Knoxville - Halls Crossroads, TN.

Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.

  • Greet patients in friendly and timely manner
  • Ensure that patients complete necessary forms required for the electronic health record and billing office
  • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
  • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
  • Answer patient inquiries regarding patient registration information or billing questions
  • Refers patient inquiries regarding medical care or treatment to medical assistant or physician
  • Schedules patients with appropriate physician
  • Document scanning into electronic health record
  • Other duties as assigned

Full benefit package available - Including PTO, Medical, Dental, Vision, STD, LTD, Critical Illness, 401(k), Life Insurance, EAP, and more!

Requirements:

6-months to 1-year previous medical experience.

Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.




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