Patient Navigator (Statewide/NJ) Job at Rutgers University

Rutgers University New Brunswick, NJ 08901

Position Details

Position Information

Recruitment/Posting Title
Patient Navigator (Statewide/NJ)

Job Category
Staff & Executive - Healthcare - Medical and Patient Services

Department
Epi-Cancer Health Disparity

Overview
Our vision is to be a statewide, national and world leader of scientific discovery, transdisciplinary engagement, translation, patient care and education that improves outcomes for cancer patients and populations.

We will accomplish this by conducting innovative basic, clinical and population research and cutting-edge patient-centered care that expands our understanding of the etiology and biology of cancer; facilitates the rapid translation of laboratory-based discoveries into human studies; develops new approaches and interventions for cancer prevention that decrease cancer incidence and mortality; and develops new and better therapies to decrease suffering and mortality from cancer.

Curiosity and Discovery, Integrity, Collaboration, Respect and Caring, Perseverance.

Posting Summary
Rutgers, The State University of New Jersey is seeking a Patient Navigator (Statewide/NJ) in Cancer Health Equity & Engagement at Rutgers Cancer Institute of New Jersey.

The Patient Navigator supports the improvement of patient outcomes through implementation of evidence-based patient navigation services for cancer screening at ScreenNJ partner sites throughout New Jersey. The focus of theScreenNJ program is prevention and early detection of lung cancer and colorectal cancer, as well as breast, prostate, cervical, other HPV-related cancers. The Patient Navigator provides guidance to some of the most at-risk patients, helping clients to prevent cancer, screen for cancer, and gain access to timely and high-quality follow-up cancer care.The Patient Navigator provides individualized assistance to patients to facilitate access to cancer screening. Often the first point of contact with the patient, this position ensures that patients are informed of potential care options and have full access to cancer screening and follow-up options. The Patient Navigator will serve as a key resource for developing and expanding patient access to care resources and overcoming barriers to screening.

Among the key duties of this position are the following:
  • Develop relationships with health care providers within and outside the health center/practice (ScreenNJ partner sites in the assigned region of New Jersey) to facilitate assessment and referral of patients to appropriate cancer screenings and patient access to screening services.
  • Attend and support community-based patient outreach, recruitment, and screening events to assist in connecting eligible patients to risk-appropriate cancer screenings.
  • Identify patient barriers to care such as transportation, insurance, and language barriers, and connect patients as needed to additional resources to support engagement in care.
  • Facilitate and schedule patient appointments/referrals with appropriate provider(s) for cancer screening and follow-up.
  • Facilitate patient attendance at scheduled appointments on time and prepared, coordinating transportation when needed.
  • Make confirmation calls/emails to patients regarding future appointment dates.
  • Respond to patient inquiries and assist patients with the completion of paperwork.
  • Educate patients on care processes and provide counsel to reduce anxiety and fear.
  • Support internal and community partner quality improvement efforts regarding cancer screening and referrals.
  • Using Electronic Health Record (EHR) and other standardized systems, track navigation services, record messages from patients, and contribute to clinic tracking workflows.

Position Status
Full Time

Hours Per Week

Daily Work Shift

Work Arrangement

FLSA
Exempt

Grade
22S

Position Salary

Annual Minimum Salary
56258.000

Annual Mid Range Salary
67315.000

Annual Maximum Salary
79787.000

Standard Hours
37.50

Union Description
HPAE, Local 5094

Payroll Designation
PeopleSoft

Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.


Seniority Unit

Terms of Appointment
Staff - 12 month

Position Pension Eligibility
ABP

Qualifications

Minimum Education and Experience
  • Bachelor’s Degree in Public Health, Nursing, Social Work, or another field related to health services/case management plus two (2) or more years of relevant work experience with public health, social work, or health care operations in a problem-solving, patient/client-facing role (preferably, as a patient navigator or case manager) – equivalent experience, education and/or training may be substituted for the education requirements

Certifications/Licenses
  • Valid Driver’s License or alternative means of transportation required.

Required Knowledge, Skills, and Abilities
  • Computer literate with proficiency and working knowledge of database and reporting tools such as Microsoft Word, Excel, and PowerPoint.
  • Ability to work collaboratively with physicians (or other professionals involved in specialized service provision for patients/clients), staff, and external organizations.
  • Strong communication skills with diverse populations.
  • Solid relationship-building and interpersonal skills.
  • Excellent time management skills.
  • Excellent coordination skills, including multitasking and setting priorities on work assignments.
  • High degree of independence, flexibility, initiative, and commitment.
  • Demonstrated awareness and value of cultural competence.
  • Effective oral and communication skills.

Preferred Qualifications
  • Fluent oral/written Spanish or other non-English language.
  • Interest in and knowledge of community health care and primary care.
  • Electronic health record (EHR) experience.
  • Experience guiding patients through Medicaid, Charity Care, and other insurance/payment plan enrollment or access.
  • Experience in or with a Federally Qualified Health Center (FQHC) or other clinical setting serving a high proportion of uninsured and Medicaid patients.

Equipment Utilized

Physical Demands and Work Environment
PHYSICAL DEMANDS: Standing, sitting, walking, talking and hearing. No special vision requirements. Lifting up to 40 lbs. Significant in-state travel to regional partner locations and program events may be required.

WORK ENVIRONMENT: Office environment. Moderate noise. Event venues occur in a wide variety of setting including indoor/outdoor.

Special Conditions
Occasional nights and/or weekends

Posting Details

Posting Number
22ST3556

Posting Open Date

Special Instructions to Applicants

Regional Campus
Rutgers Biomedical and Health Sciences (RBHS)

Home Location Campus
Downtown New Brunswick

City
New Brunswick

State
NJ

Location Details
New Brunswick, NJ

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees, Rutgers University requires all prospective employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Employees who are not eligible for a booster at the time of an offer of employment must provide proof they have received a booster upon eligibility and upload proof of same. Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.




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