Patient Care Coordinator Job at Little Crown Pediatric Dentistry & Orthodontics
Little Crown Pediatric Dentistry & Orthodontics Claremont, CA 91711
Help us make beautiful smiles with an exciting career in orthodontics and Pediatric Dentistry!
We are seeking a Patient Care Coordinator for our progressive specialty practice in orthodontics and pediatric dentistry.
Duties include:
- Providing exceptional care to patients and parents.
- Greeting, checking-in and checking-out patients.
- Handling new and existing patient inquiries.
- Collecting and posts patient payments.
- Answering incoming phone calls and emails, relaying information and requests accurately, and delivering messages as needed.
- Scheduling, rescheduling, and canceling patient appointments.
- Providing support to dental office staff and assisting other Patient Care Coordinators as needed.
- Verifying that patient files are up-to-date with finances and insurance coverage.
- Positively and proactively handling patient concerns and prioritizing multiple tasks.
- Learning new procedures and processes within a dental office.
- Opening/closing office daily
This position is the first point of contact for our patients and their parents. The right candidate must possess excellent verbal and written skills, be people-oriented, have the desire to grow with our company, and be comfortable interacting with pediatric and adult patients. Customer service experience preferred. A radiating, positive attitude is a must!
**Candidate will need to travel to South Pasadena for training as well as occasionally travel to our Sierra Madre location if coverage is needed**
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: One location
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