Outside Sales Representative - Casters Job at Barron Equipment & Overhead Doors

Barron Equipment & Overhead Doors Davenport, IA

Job Title: Barron Equipment Inc., Outside Sales Representative - Casters

Reports to: Sales Manager

Job Purpose

Responsible for generating sales with existing customers and developing opportunities with new customers while providing excellent customer service.

Primary Job Responsibilities

  • Provides excellent customer service to all external customers and employees at Barron Equipment
  • Exceeds customer expectations -- Builds recurring sales and referrals
  • Works with Sales Manager to determine margins for all caster customers
  • Creates profitable business by managing sales expenses and sales
  • Creates quotes for customers and prospects
  • Conducts onsite visits with customers and prospects with the goal of determining needs, finding solutions, and establishing long term relationships and repeat business
  • Initiates cold calls to create opportunities
  • Establishes strategic sales plans to meet and exceed the business plan put in place by the Sales Manager.
  • Embraces Salesforce to manage customer interactions and opportunities
  • Establishes time management systems (Salesforce) to systematically and strategically follow-up on quotes and sales activities
  • Maintains and grows existing customer accounts through building relationships
  • Leverages relationships by working with other Barron territory managers to cross-sell material handling equipment
  • Manages projects to completion with focus on building client advocacy
  • Resolves customer complaints by investigating problems, developing solutions and providing recommendations that will secure long-term client relationships
  • Demonstrates the ability to multi-task to complete job duties
  • Possesses attention to detail and problem-solving skills
  • Exhibits excellent written and verbal communication skills
  • Displays a positive, friendly, and respectful attitude towards customers and co-workers
  • Maintains a safe and clean environment by keeping workstations neat and organized
  • Follows Barron Equipment’s policies and procedures
  • Follows Barron Equipment’s safety policy and customer safety procedures
  • Maintains good attendance
  • Conforms to company dress code
  • Other duties as assigned by management

Supervisory Responsibilities

This position does not require any supervisory duties.

Physical Demands

  • General office duties
  • General office/warehouse environment at customer locations
  • Extensive overnight travel necessary
  • Travels by car visiting clients and prospects
  • Operates a fax & copy machine
  • Frequently types on a keyboard
  • Frequently lifts phone receiver to speak with customers and employees
  • Reaches overhead to file paperwork
  • Climbs stairs to employee lounge and conference room

Cognitive Demands

  • Uses P21/Salesforce to calculate unit pricing for parts & services
  • Is proficient on how to determine cost and profit
  • Applies good reasoning for handling customer complaints

Attitude/Aptitude

  • Demonstrates consistent territory management
  • Has a positive attitude towards customers, co-workers and job duties
  • Is a team player
  • Works well under stress
  • Ability to control emotions
  • Uses good judgement when making decisions
  • Works independently to complete workload

Work Environment

  • General office and warehouse environments

Qualifications

  • Employee must be able to execute strong customer service skills
  • Proven sales experience; minimum of 2 years in previous administrative position
  • Knowledge of inside and outside sales
  • Proficient in Microsoft Office products

Preferred Qualifications

  • Knowledge of Casters
  • Minimum 5 years Sales experience
  • Salesforce experience
  • Epicor-P21 experience

This job description may not be all inclusive. There may be other duties the employee is called upon to do in their position.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Commission pay

License/Certification:

  • Driver's License (Required)

Willingness to travel:

  • 75% (Required)

Work Location: On the road




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