Outbound Contact Center Representative Job at Quincy Credit Union

Quincy Credit Union Weymouth, MA 02190

Quincy Credit Union in Weymouth, MA is looking to hire a full-time Outbound Contact Center Representative to contact members, build rapport and identify their needs, then offer solutions and products that help them meet their financial goals. Do you have excellent relationship building skills? Do you have a desire to help people achieve their dreams? If so, please read on! This Outbound Contact Center Representative position earns a competitive wage, depending on experience. We provide excellent benefits, including majority employer-paid health and dental insurance, employer-paid 10% 401(k) contributions, 12 paid holidays, and 100% tuition reimbursement for business, finance and related degrees. If this sounds like the right opportunity for you, apply today!

ABOUT QUINCY CREDIT UNION With locations in Quincy and Weymouth, we are a community-based credit union that takes pride in providing superior customer service to each of our members. We go out of our way to treat our members like family, not just an account number. We believe that our competitive advantage is a direct result of hiring outstanding employees. To attract and hire the best people, we know that we have to go above and beyond in what we offer them. That's why we have such attractive benefits and work hard to create a friendly and inclusive environment for all of our employees. As an Outbound Contact Center Representative you represent the credit union! You maintain professionalism at all times as you carefully listen to our members' banking needs to assist them over the phone and offer solutions that meet their financial needs. Your excellent product knowledge allows you to customize financial solutions. Your ability to provide excellent customer service contributes to our growth and promotes our reputation in the community!

Qualifications for an Outbound Contact Center Representative:

  • One year of call center experience; banking or credit union preferred
  • Excellent phone communication skills

Do you enjoy helping people? Are you able to reach out to members and discover their financial needs ? Can you be discreet with confidential information? Work schedule Monday-Friday from 8:30 to 5:15, and every other Saturday from 8:30 a.m. to 12:30 p.m. Are you ready to join our team? Please fill out our mobile-friendly application.




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