ORDER TAKER Job at Hershey Entertainment & Resorts Company
This position is responsible for taking room service orders, coordinating reservations for The Hershey Lodge restaurants and Room Service
Job Functions:
- Setting the standard for guest-friendly service
- Monitoring the work of service staff, including servers/runners.
- Controlling wage and supply costs
- Maintaining health, safety, and sanitation standards; and maintaining guest service and hospitality standards
- Assisting the Management team in the daily routine of being a lead in the operation
- Answering telephones and explaining menus, reservations procedures, etc
- Accurately entering guest checks into the point of sale system
- Recording dining reservations
- Inspecting room service area, equipment and vehicles for cleanliness and proper maintenance
- Completing opening and closing responsibilities, including cash control, settlement of guest charges, and accountability for financial assets.
Basic Qualifications:
- Must be at least 18 years of age or older.
Additional Qualifications:
- High school diploma or equivalent preferred.
- Proven guest relations, problem solving and organization skills
- Ability to operate a point-of-sale register and calculator, perform mathematical computations, and handle cash.
- Professional image representative of property image.
Working Conditions:
- Physical requirements include walking, standing, bending, stooping, pushing, lifting up to 20 pounds, finger dexterity and communicating clearly.
- This is a first shift position; however, hours are flexible, including holidays and weekends.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment & Resorts is an Equal Opportunity Employer
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