Company Description:

Synergy is an integrated technology solutions company based in Westport, CT with a focus on IT Managed Services, Digital Transformation, and Development and Digital Strategy. We are a Gold Certified Microsoft Partner and Google Partner.

Job Description:

Synergy is currently looking for an Operations Manager to manage our office, assist staff, and work with our customers and vendors to maintain relationships and communications. We are looking for a self-starter who is creative, motivated, and able to multi-task on projects with multiple deadlines.

You will be interacting with staff, managers, directors, as well as building management, clients, and vendors, so you must be comfortable with communicating in a corporate environment.

Responsibilities:

Day to Day Operations

• Coordinate contract, lease and software renewals with clients and vendors.
• Coordinate and track equipment purchases for company/clients.
• Scheduling appointments and demos with clients.
• Management of lead generation system/assign leads, as well as contacting potential leads as needed.
• Prepare and send quotes to clients for annual software renewals & equipment requests.
• Creation and review of monthly reports.
• Drafting/relay of internal office communications.
• Organize, manage, and maintain office space and environment, including working with building management.
• Manage Administrative Operations including office supplies, shipping/receiving, company calendar management, managing paperwork, etc.
• Answering main phone lines, directing calls as needed.
• Greeting and check-in of office visitors.

Internal Operations

• Maintaining internal Partnerships (Microsoft Partnership, etc.) & assuring staff/organization are keeping up with professional development & requirements.
• Managing internal / office corporate accounts (Credit Card / Mobile / Services/ etc).
• Managing internal renewals for company.
• Maintain and update help guide for software created by company.
• Issue invoices and licenses for software created by company.
• Manage government vendor account for company.
• Provide HR assistance with employee onboarding and orientations.

Miscellaneous

• Executive Assistance
• Run office-related errands as needed.
• Assist with client projects as needed.
• Coordinate E-Recycling for clients.
• Occasional UI testing of software as needed.
• Occasionally make travel arrangements and itineraries for principals and staff as needed, including maintaining staff travel info.
• Occasional printing/binding of training manuals for client training.

Qualifications:

• Bachelor’s degree preferred or Equivalent work experience.
• 3 – 5 years of experience in managing in an office related setting.
• Be detail-oriented and possess priority management skills.
• Ability to work with all levels of management both internally and with clients.
• Excellent writing and editing skills (grammar, spelling)
• Excellent communication and phone skills.
• Working knowledge of Microsoft Office products, especially Outlook, Word, Excel, & Teams. Knowledge of Microsoft SharePoint is a plus.
• Knowledge of ticketing systems and asset management is a plus.
• Familiarity with Purchasing lifecycle a definite plus (Quotes / Purchases Orders).
• Familiarity with authoring software is a plus (Clickhelp).

Benefits offered:

• Paid time off
• Health insurance
• Dental insurance
• Retirement benefits (Simple IRA)

Workplace perks such as food/coffee and flexible work schedules

This is a full-time office position in our Westport, CT headquarters.

If you are unable to commute to the office on a daily basis, please do not apply.

Job Type: Full-time

Salary: $48,000.00 to $55,000.00 per year

Schedule: 8-hour shift

Work Location: In person

_____________________________________________________________________________________________

Job Type: Full-time

Pay: $48,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Westport, CT 06880: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Management: 3 years (Preferred)

Work Location: In person

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