Operations Manager Job at BCD Travel Corporate
Operations Manager (Remote)
Full time or Part time, US
In this role, you are responsible for the overall management and performance of the travel operations including operational performance, client servicing and retention, employee management and budgetary and cost management for a team of VIP Travel Consultants.
As an Operations Manager, you will
- Review operations performance reports and provide direction to improve the performance of the operations against goals
- Serve as the primary liaison between the Account Manager and the operational staff
- Assist team efforts to move market share to BCD Travel preferred suppliers
- Provide team feedback, coaching and development through regular meetings, annual performance reviews and coaching
- Oversee and assist the team members in balancing priorities and managing their workload
- Hire new employees
About you
- Extensive experience in the corporate travel management industry
- Experienced with HCP compliance
- Sabre GDS skills required
- Prior budget and cost management experience
- Impeccable customer service and interpersonal skills
- Detail-oriented
About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.
You’ll be offered
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we encourage you to apply. You may be just the right candidate for this or other positions.
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