Operations Associate Job at Leeds Professional Resources

Leeds Professional Resources Fort Lauderdale, FL 33328

$22 - $25 an hour

Immediate need for an Operations Specialist- Candidate Must have the availability to work Midnight to Overnight Shift
This position operates on-site at our Boca Raton, FL location- But will need temporarily need to commute to Fort Lauderdale.

Essential Functions*

  • Serve as the liaison and point of contact between company and the Client, vendors, prospects, and agents.
  • Oversee Client scheduling coordination with the ground team and coordinates and supports Executive Protection Operations, information, and data processing.
  • Requesting/Scheduling/Tracking of Global Executive Protection agents and/or drivers and any other service requested by the client.
  • Books Reservations for EP Agents/Security Drivers (Rental Vehicles, Hotel accommodations, flight bookings)
  • Prepares travel briefs and agent/transportation dispatch confirmations and situation reports to the Management and Client team
  • Resolve Operational complaints and poor satisfaction reports
  • This job description is not a comprehensive list of all required activities, duties, or responsibilities. Duties, responsibilities, and activities may change, at the discretion of leadership at any time with or without notice.

Competencies and KASO (knowledge, aptitude, skills and other)

  • Operations and security expertise
  • Multi-tasking time sensitive and detailed Operations planning activities
  • Industry and business acumen.
  • Demonstrated organizational and time management skills
  • Strong written and oral communication skills
  • Ability to work independently while establishing effective relationships, collaborating with peers and clients
  • Successful client management experience
  • A demonstrated history of effective conflict resolution skills

Operations shifts: Mid-shift and overnights. Weekends are required. On the job training is required and covers all shifts.

Education and Experience

  • A high school diploma is required
  • An associate degree or bachelor’s degree from an accredited school is preferred
  • Three (3) to five (5) years of experience in an Operational and logistics environment is preferred
  • Dispatch experience with executive transportation is preferred
  • Multi-lingual and multi-cultural skills are preferred
  • Military experience is preferred

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Schedule:

  • 8 hour shift
  • Evening shift
  • Overnight shift

Work Location: In person




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