WHO ARE WE?

A husband-wife owned local pest control company passionate about improving the lives of our employees, neighbors and the community.

We are looking to add an Office Admin/Customer Service Rep to our team .

Now Let's Cut to the Chase!

Reasons You Shouldn’t Apply For This Job

-Bugs freak you out (If the mere mention of spiders makes you queasy, move along. Unless this could be some kind of immersion therapy. In that case, soldier on!)

-Love Commuting (Farewell, true crime podcasts!)

-Love Being Micromanaged (Read: must manage self and time well)

Reasons You Should Apply for This Job

-Ability to Work from Home (Hello sweatpants!)

-Bonuses (We love rewarding hard work.)

-Best Customers in the WORLD! (Biased? Maybe...)

-Paid Vacation (including your B-day!)

What You'll DO Everyday

• Manage incoming calls/emails
• Handle sales leads
• Identify and assess customers’ needs to resolve issues
• Schedule routes for service technicians
• Handle collections of delinquent accounts
• Act as liaison between customers and technicians
• Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution
• Keep records of customer interactions
• Handle company social media accounts

Here's What We're Looking For

• Bachelor's degree or equivalent experience
• Proven time management skills
• Strong phone contact handling skills and active listening

• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication skills
• Ability to multi-task, prioritize, and manage time effectively
• Proficiency with Microsoft Office, Excel, Quickbooks

If you've made it this far and things still sound pretty good, apply already! Include a cover letter listing your Top 3 Bucket List items.

We can't wait to get to know you and welcome you to our team!

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• Bachelor's (Preferred)

Experience:

• QuickBooks: 1 year (Preferred)
• Microsoft Office: 2 years (Preferred)

Work Location: One location

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