Company Overview and Culture
EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on creating value from data for driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 40,000 strong, with more than 50 offices spanning six continents. For information, visit www.exlservice.com.

For the past 20 years, EXL has worked as a strategic partner and won awards in its approach to helping its clients solve business challenges such as digital transformation, improving customer experience, streamlining business operations, taking products to market faster, improving corporate finance, building models to become compliant more quickly with new regulations, turning volumes of data into business opportunities, creating new channels for growth and better adapting to change. The business operates within four business units: Insurance, Health, Analytics, and Emerging businesses.

The VP New Business Sales Associate main function is to target assigned industry companies and successfully sell EXL's BPO CX solutions to them.

This role is also responsible for achieving the assigned annual revenue quota by actively managing their newly won accounts during the initial agreed upon period.

***Candidates MUST have BPM / BPO Industry sales experience to be considered***
End-to-end responsibility across the entire sales cycle including:

• Develop specific sales plans for each new client account won so they can maintain business and where possible increase the sales volume.
• Translate clients’ strategic requirements into EXL-enabled solutions to improve their business results.
• Work with others to achieve better results and forge close working relationships and alliances in order to get things done internally for the client.
• Position EXL as a strategic partner, trusted adviser, and value-creator to assigned industry clients
• Stay on top of information needed by prospective customers in an effort to serve as a resource
• Seek to provide an appropriate solution by understanding what the customer is trying to accomplish
• Be flexible in the sales approach or solution to accommodate the customer versus force fit the customer to an existing model.
• Understand the financial impact of developments on the industry and company.
• Orchestrate EXL’s services into solutions that meet client’s business objectives, while delivering measurable results
• Work closely with Delivery teams to meet and exceed client expectations, and resolve relationship and/or operations issues in a timely manner for new clients won.
• Collaborate with other CEs, Delivery Leaders and EXL Leaders to grow the overall newly won portfolio.
• Participate in client visits, industry events, trade shows, conferences and/or other marketing events as necessary.

Qualifications:

• Bachelor’s degree from an accredited institution, graduate degree a plus.
• 3 - 8 years of career experience in BPM / BPO sales

Key elements for the role:

• Recent experience within the BPM / BPO industry mining long term complex multi-million dollar accounts, services or solutions and adding new accounts
• Ability to communicate confidently at the C-level to build meaningful internal and external relationships.
• Broad functional knowledge within the BPO industry with ability to understand and connect with a variety of executive level stakeholders on their specific pain-points.
• Strategically minded and able to provide a consultative and solution-minded sales solution to prospective clients leveraging own understanding of operations, digital and analytics
• Demonstrated ability to work in a multicultural global environment.

This is a U.S. based Remote role with travel to EXL and client offices domestically when needed

EEO/Minorities/Females/Vets/Disabilities

Please be aware that EXL requires all employees to be vaccinated for COVID-19. This position will require the successful candidate to obtain and show proof of a vaccination. EXL is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.

Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy.


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