Job description:

The Technology Group of The Federal Reserve Bank of NY is seeking an experienced SalesForce developer/expert to CRM solutions for the bankwide needs. This fulltime contractor position is needed for Enterprise Products and Platforms that undertakes functional application development and support for CRM platform across multiple business areas.

Development Skills:

• 5+ years of experience salesforce technical implementation covering native SalesForce modules and integrating with other COTS products

• Strong business analysis and technical expertise to produce data models, business process models and convert into code and deliver prototype or proof of value rapidly

• Minimum 5+ years of experience expertise in configuring Custom Objects & Fields, Validation Rules, Workflow's, Process Builder, WorkFlows & Approval Processes & Reports and Dashboards

• Strong hands-on experience to design and develop sophisticated technical solutions in the Salesforce platform using VisualForce, Apex, Javascript

• 3 years of strong development experience particularly with Lightning implementations and/or building Lightning Web Components (LWC)

• Experience in using CRM model-driven-development – specifically to produce analysis, design, configured/customized component for SalesForce CRM solutions

• 2+ years or Apex programming, Visual Force, Community sites, and Complex Security models

• Experience with database design concepts and use of SOQL, SOSL, and SQL

• Experience with full-cycle CI/CD implementation, from design through deployments

• Experience with JavaScript, HTML, XML, WSDL and CSS

• Experience in CRM business processes like Account Management, Customer onboarding, KYC, Campaign Management, Lead Management, Case Management etc.

• Experience in MS Dynamics Migrating MS Dynamics to SalesForce is plus

Strong hand on functional development experience to develop MS Dynamics CRM solutions

Strong hands CRM configuration/customization experience entities, forms, and workflow

Strong functional knowledge of CRM modules Contact/Accounts, Case Management, Interacting tagging

• Hands on development experience using tools/frameworks such as TFS, Octopus, Visual Studio

Troubleshooting experience in Dynamics plug-in and native platforms component and resolving the technical issues

• Experience in deployment promotion using CI/CD tool across various environments dev, qa, and prod

• Experience incorporating non-functional design aspects into the CRM components

• Experience with quality assurance process for testing applications including functional, non-functional, and parallel testing

• Ability to work on multiple tasks, perform in-depth configuration/code reviews and ensure design and coding are adhering to security and architectural standards.

• Solid working experience in agile project delivery and competing priorities

• Ability to collaborate with multiple business and technical teams

• Moderate knowledge of Word, Excel, and productivity improvement tools

• Strong verbal and written communication skills

• Strong problem solving and analytical skills demonstrated by the ability to assimilate new information, understand complex topics and arrive at sound analysis and judgment

Responsibilities:

• Configuring SalesForce platform/module extensively and promoting no-code/low-code for simple to moderate business solutions

• Design and develop technical component in the Salesforce platform as well as MS Dynamics platform

• Collaborate with the product owner, technical platform owner, and enterprise support through the entire software development process to deliver features to support business needs

• Strong customer focus oriented and ability to develop application solutions with the technical constraints

• Review platform-specific detailed code components and ensure alignment of code to the defined solution

• Responsible for deploying SF and Dynamics solutions across various environment dev, qa, prod, demo, sandbox etc.

• Ability to work on multiple assignments simultaneously and produce high-quality products

• Responsible for troubleshooting and solving technical problems with a solution which includes assimilating the information, understanding complex topics, and arriving at sound analysis and judgment

• Provide application support for ongoing enhancements needs and post-production release

• Assist the player-coach and chapter leader to manage technology risks on the platform and perform meaningful feasibility studies

• Contribute toward developing guidelines, standards and best practices and contributing significantly to setup CRM community of practices

• Work with quality assurance team to define test environments and non-functional test cases

• Work with the infrastructure team to validate physical system requirements and solution alignment

Bachelors or Master's Degree in a relevant field of work or equivalent work experience.

Salesforce and/or MS Dynamics developer certification

Job Type: Full-time

Salary: $68,180.94 - $182,193.19 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift

Ability to commute/relocate:

• New York, NY 10001: Reliably commute or planning to relocate before starting work (Required)

Experience:

• REST: 1 year (Preferred)
• Java: 1 year (Preferred)

Work Location: One location

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