Mgr, Product & Services Deployment Job at Entergy
Posting End Date:
Work Place Flexibility: Hybrid
Legal Entity: Entergy Texas, Inc.-GTX
**This position may be filled in The Woodlands, TX or Beaumont, TX. The job posting will close on May 26, 2023 at midnight.**
JOB SUMMARY
The Manager of Product & Services Deployment is responsible for developing and managing products and services for residential, commercial, and industrial customers across electric service territories. Products and services include demand response, energy efficiency, electric vehicles, battery storage, solar, backup generation, billing and payment options, home warranties, lighting, and other value-added capabilities Entergy may choose to market to customers in the future. This person will be responsible for the overall project management, product and regulatory modeling, commercial development, vendor selection, contract negotiations, contract management, marketing, and developing and managing product financials. This person has primary responsibility for the successful implementation of products and services within the Operating Company which include vendor management and oversite. This position will report to the Vice President of Customer Service within the Operating Company. Additionally, this role will provide internal and external outreach regarding products and services. Furthermore, this person will serve as an expert witness for the Company on an as-needed basis and will run external stakeholder engagement and education meetings as it pertains to products and services. Lastly, this person will represent Entergy’s interests with trade allies. Reporting to this manager will be support staff who manage the day-to-day activities for each product or service offered.
JOB DUTIES/RESPONSIBILITIES
- Develop and manage products and services for residential, commercial, and industrial customers, including vendor and contract management, product financial performance, contract negotiation, and marketing.
- Be a champion for Entergy’s Products and Services efforts both inside and outside of the company, promoting collaboration and communication, managing the stakeholder engagement process with regulators, customers, other external parties, and internal groups.
- Assist with developing and maintaining the internal POV on product costs and capabilities through relationships with vendors and trade allies.
- Manage product and services results to achieve monthly and annual financial and operational targets.
- Interface with internal Resource Planning, Legal, Regulatory, Customer Service and other OpCo personnel to reflect penetration levels and scenarios around results to support each utility operating company’s Integrated Resource Planning efforts and regulatory approval process.
- Serve as the company’s expert witness in various regulatory proceedings related to products and services.
- Lead the product development organization, including managing staff, mentoring employees, managing budget and P&L responsibilities.
MINIMUM REQUIREMENTS
Minimum Education:
- Bachelor's Degree
- Desired: MBA or other Master's Degree in Business or Engineering
Minimum Experience:
- 3+ years of business development
- 3+ years managing people and budgets (directly or indirectly)
- 3+ years working for an electric utility or working for an energy efficiency or demand response vendor or trade ally
- Desired:
- Previous experience as an expert witness in front of a Federal, state, or municipal regulatory body
- Ability to coach and train others on product management, development, and marketing
- Strong, demonstrable leadership and communication skills
Minimum Knowledge, Skills, and Abilities
- Strong commercial background with demonstrable ability to develop business and create new capabilities.
- Strong communicator both at tactical and strategic levels with experience discussing complex topics in a simple, easy-to-understand way
- Demonstrated teamwork skills and ability to execute projects in a matrix organization
- Strong, demonstrated writing and presentation skills
- Creativity and passion to develop new, innovative products for customers
- Excellent leadership skills to guide, mentor, and build an organization
- Demonstrate a clear understanding of the utility regulatory model
Certificates, Licenses, etc.
- Prefer candidates with experience in business development or a commercial focus
#LI-DT2
Primary Location: Texas-The Woodlands Texas : Woodlands || Texas : Beaumont
Job Function: Professional
FLSA Status: Professional
Relocation Option: Level I
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 111698
Travel Percentage:Up to 25%
Job Function: Professional
FLSA Status: Professional
Relocation Option: Level I
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 111698
Travel Percentage:Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to navigate to EEO page, or see statements below.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click
here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c).
Equal Opportunity and
Pay Transparency.
Pay Transparency Notice:
Pay Transparency Nondiscrimination Provision (dol.gov)
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.
EEI Testing:
One way that Entergy has found to identify and assess the abilities and skills needed for certain jobs is through pre-employment testing. If this position does require an EEI test, the type of test will be located under the qualifications section of the job posting. If you are invited to a test session, we strongly recommend you review and complete the practice test as well as review the testing brochure for your respective test. The test brochure will give you critical information on the test such as time allocated and
Pre-employment Testing: of questions. Also, keep in mind that the actual test is timed; you should practice timing yourself while doing the practice tests. The practice test information and test brochures can be located by going to the EEI website, http://www.eei.org/practicetests, numberLogon ID: entergy, password: practice test (2 words). Travel expenses incurred in connection with EEI testing are non-reimbursable.
In addition to EEI testing there is also Fit-for-Duty testing which will identify and assess the abilities and skills needed for certain jobs. If this position does require Fit-for-Duty testing, the type of test will be located under the qualifications section of the job posting.
WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
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