Member Experience Associate - Ballwin Job at CUST SERV CF LLC
MEMBER EXPERIENCE ASSOCIATE
More than a job, it’s a Lifestyle:
Our Member Experience Associates are moment makers that help us create an experience that makes our members say, “I love Club Fitness!” No two days are ever the same, but when you work for Club Fitness it’s about helping every BODY no matter where they are in their fitness journey. You’re working alongside a dedicated team that brings their passion and pride to create a Clean, Functional & Friendly environment.
The ideal team member will exhibit a vibrant personality, a love for fitness, and a desire to help people!
A Day in the Life of an MEA:
- Drive our Fitness Vision and Culture by providing the BEST member experience throughout their club visit: Friendly Hello & Goodbye; Antcipating needs and Building Relationships
- Promote the value of different memberships to increase new member enrollments and boost retention
- Providing Club Fitness Tours and educating guests on all amenities and attractions our health club has to offer
- Engaging with guests by completing a “Because You Matter” card to help new and current member achieve their Fitness and Health goals
- Knowledgeable on all Club Fitness product and service offerings
- Accurately take payments and complete sales transactions
- Maintain a clean and organized health club to company standards by conducting walk-throughs and participate in zone – cleanings
- Assist in Kids Club as business needs require
You will succeed if you LOVE:
- Making Friends
- Being busy and getting things done
- Being Member-Focused
- Achieving and exceeding sales goals
- A Clean, Functional & Friendly environment
PERKS of why you’ll LOVE working for Club Fitness:
- We are a family who has FUN, works hard, and supports each other every step of the way!
- Employee Owned – YOU have a voice!
- Local to STL – Club support is only 1 call away!
- GROWTH GROWTH GROWTH - Rapid opportunities for career advancement backed by Leadership Support and Training for every BODY.
- FREE Membership for you + 1 to ALL club locations because you deserve it!
- Unbeatable discounts on: Personal Training, work gear and all the smoothies you can imagine!
- Tuition Assistance because we want you to never stop learning!
- Our definition of CARE is our way of saying we have your back. Should you decide to grow with us and become a full-time employee we offer the following benefits:
- Medical benefits
- Dental
- Life Insurance
- Voluntary Short Term & Long-Term Insurance
- Employee Assistance Program
- ESOP – Employee Stock Ownership Plan
- PTO – Paid Time Off
Club Fitness has been Lifting up St. Louis since 1983. We care about St. Louis because we’re from St.Louis. As an employee owned and operated health club, it’s important to us to be more than just a place to lift weights. We provide the best experience for every BODY to improve their quality of life through fitness and that starts with our employees, our family and that’s YOU.
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