Medical Receptionist - Stone Oak Job at HealthTexas
NOW OFFERING:
CLINICAL LADDER AND COMPETITIVE HOURLY RATES
COMPREHENSIVE ONBOARDING AND TRAINING PROGRAM
$60 VOUCHER + 20% OFF FOR SCRUB PURCHASE
Position Summary:
Maintains the efficient workflow of all front office functions including appointment scheduling, medical records, patient registration, insurance verification, and checkout.
Qualifications:
High school diploma or equivalent. One year of physician office experience, including ICD-9, CPT and HCPCS coding preferred. Knowledge of managed care preferred. Ability to operate 10-key calculator by touch, telephone, computer, copier, and fax machine. Excellent interpersonal, communication and customer service skills and good math knowledge essential. Ability to work in a multi-tasking environment.
Job Responsibilities:
- Follows all HealthTexas Medical Group policies and procedures to include but not limited to human resources, clinic, administrative, HIPAA and compliance.
- Greets patients and visitors. Checks in patients. Verifies and updates necessary information in the medical record and patient registration. Enters patient demographics and insurance information into the computer. Assists patients with physical difficulties. Notifies the medical assistant when a patient is ready.
- Maintains appointment schedules. Confirms appointments and obtains referral information.
- Verifies insurance coverage.
- Answers telephone, screens calls and visitors, takes messages, and provides routine information.
- Displays courtesy, professionalism, compassion and positive helpful attitude in interactions with providers, staff, patients and visitors.
- Maintain appropriate levels of cash and balance cash drawer per company procedure.
- Processes payments received in person and by mail. Records, totals and prepares monies for deposit according to company procedure.
- Refers patients to billing/or supervisor for clarification or discussion of account and/or payment terms.
- Operation and maintenance of credit and collection equipment
- Maintains appropriate supply inventory.
- Maintains patient charts, updates and other information according to policies and procedures.
- Prepares new charts. Ensures new patient paperwork is filled out, received and scanned into EMR. Annually updates establish patient paperwork and scans into EMR.
- Types work excuses as directed. Sorts and delivers mail, medical records, and other correspondence.
- Maintains work area and lobby in neat and orderly manner.
- Attends required meetings and participates in committees as requested.
- Maintains patient confidentiality and complies with HIPAA regulations.
- Uses oral and written communication skills to effectively convey ideas in a clear, positive manner.
- Maintains established medical group policies, procedures, objectives, quality assurance, safety, environmental and infection control.
- Implements job responsibilities in a manner that is consistent with the Code of Ethics.
- Maintains regular and acceptable attendance at such level as is determined in the medical group's sole discretion.
- Follow PPE guidelines
- Performs other tasks and related work as required.
Supervisory Responsibilities: None
Working Conditions/Physical Requirements:
Position duties require prolonged sitting, some bending, stooping and stretching. Occasionally lifts and carries items up to 50 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a 10-key calculator, photocopier, telephone, and other routine office equipment. Involves frequent contact with staff, providers, patients and the public. Requires working in a multi-tasking environment and under stressful conditions where constructive criticism from others is encouraged. Requires working extended or irregular hours (including overtime) and at other office sites, as the medical group determines necessary or desirable to meet its business needs and/or the needs of its patients.
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