Medical Assistant - Mass General Brigham

Hiring at Wentworth-Douglas Hospital and other affiliated Mass General Brigham locations

Full time, Day opportunities in multiple specialty practices. Locations include Dover, Salem, and Portsmouth NH.

About Us

Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

Wentworth-Douglass Hospital remains among the nation’s top hospitals for patient experience as a recipient of the Healthgrades 2021 Outstanding Patient Experience Award for the eighth consecutive year. Wentworth-Douglass Hospital is renowned as one of the largest acute care hospitals in the Seacoast region of New Hampshire and Southern Maine. At Wentworth-Douglass, we value people who contribute to patient-centered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness and professional growth.

General Overview:

The Medical Assistant (MA) is an integral member of the healthcare team and is accountable for patient care as assigned by a licensed independent provider (LIP: MD, NP, PA), a Licensed Practical Nurse (LPN) or a Registered Nurse (RN). The MA participates in the direct and indirect care of patients, health maintenance, patient instruction, collaborative planning and rehabilitation within scope of practice and consistent with his/her education and training. The Medical Assistant may be present in secure medication storage areas and is allowed incidental access to medications. Developing relationships with patients, families and colleagues, the MA functions as an interdisciplinary team member who provides quality patient care and contributes toward the attainment of important goals for the patient, the practice and the organization.

Responsibilities and Duties:

• Demonstrates true engagement and enthusiasm to contribute toward the care delivery needs for patients and families.
• Promotes an inclusive environment supportive of patient and family centered care for a diverse community.
• Accepts assignments for patient care within the scope of his/her preparation and within current standards of practice.

• In conjunction with a Licensed Independent Provider (LIP) , LPN or RN, participates in the gathering of data that contributes to the assessment, planning, and evaluation of care delivered.

• Collaborates as a member of the health care team, contributing toward a supportive and therapeutic environment that promotes the attainment of patient goals that are specific, measurable, action-oriented, realistic and timely.

• Accurately obtains vital signs, elicits information about the patient’s basic health status, administers relevant care within scope of practice and as directed by the LIP/LPN/RN, and documents as appropriate in the electronic health record.

• Performs routine tests that may include but is not limited to: electrocardiograms, vision and hearing screening, and the collection of specimens for laboratory testing and point of care.

• Participates in team-based care and patient education initiatives to support the health and wellness of patients in conjunction with the LIP/LPN/RN. Reinforces patient instruction as directed by LIP/LPN/RN.

• Participates in organizational and unit-based quality improvement initiatives and compliance readiness.

• Participates in telephone screening of patients; may provide instruction to patient when directed by the LIP/LPN/RN.

• Participates in prescription management tasks including pending of new prescriptions and renewals requiring LIP approval, prior authorizations and medication reconciliation.

• Follows approved clinical practice guidelines (CPG’s) and workflows, pends appropriate orders for radiology, laboratory testing and other care needs requiring LIP authorization.

• Performs a variety of tasks, including those that may be facilitated by administrative staff, which have an effect on the overall operations of the unit. These include flow, stocking of rooms, scheduling tasks and all other duties as assigned.

• Appropriately utilizes organizational resources including management of time, supplies, equipment and other assets.

• Other duties as assigned.

Basic Qualifications:

• High school diploma or GED required

• Graduate of an accredited Medical Assistant Certificate Program preferred with ability to become certified within one year

• Experience in healthcare preferred

EEO Statement

Mass General Brigham is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

Job Types: Full-time, Part-time, Per diem

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Medical specialties:

• Internal Medicine
• Primary Care
• Surgery

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Dover, NH 03820: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Certified Medical Assistant (Preferred)

Work Location: One location

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