At NRG, we’re bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at www.nrg.com. Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.

Job Summary:

We are seeking a researcher with strong communication, collaboration, and analytical skills to join our expanding Enterprise Innovation team. As a lean researcher on the Enterprise Innovation team, you will collaborate with cross-functional groups and employ creative problem-solving skills to translate complex business questions into actionable recommendations. You will listen to and empathize with our customers, summarizing key themes and actionable insights to support the growth of new products and services across NRG.

Essential Duties/Responsibilities:

• 
  Manage Market Research & User Experience (UX) Research projects across NRG.
• Lead stakeholders to develop clear, actionable, business objectives.
• Translate business objectives into appropriate, actionable qualitative and quantitative market research designs and methodologies.
• Design, program, conduct, analyze and report results of qualitative and quantitative in-house research efforts.
• Identify and utilize the latest technology, tools & platforms to get accurate, rapid, and meaningful consumer insights.
• Develop and manage research material & stimuli including questionnaires, interview guides, concepts, and prototypes.
• Manage external market research suppliers/vendors when required, in all phases of the research process.

Minimum Requirements:

• 3+ years of hands-on experience conducting and analyzing qualitative and quantitative market research, within a market research vendor or sophisticated client-side organization.
• Bachelor’s degree in relevant field required.

Preferred Qualifications:

• Experience conducting agile research or experience with innovation methodologies is preferred but not required.

Why NRG is a great place to work:

• Great company culture!! Voted as a BEST employer by Forbes
• A competitive total compensation package, including annual incentive and/or commission
• Stock Purchase Plan
• Benefits on the first day of employment - Medical, Dental, Vision, Life Insurance, and Short Term Disability, Wellness program, etc.
• Company-paid life insurance and disability insurance
• 401 (k) plan to help save for retirement
• Generous PTO plan, plus 8 company holidays, and 3 floating holidays
• Numerous discounts, including electricity discounts on NRG brands

If you reside in or intend to work remotely from California, Colorado, New York or Washington State, you may contact Careers@nrg.com for compensation information related to this position and other information as required by applicable law. Please include the job title in your request.

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** No Outside Recruiters or Agencies **

You must reside in the United States to be eligible for this position.

NRG Energy is committed to a drug and alcohol free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.