Overview:
The Volunteer Services Director is a full-time, salaried position and reports to the Senior Vice President of Community Based Services. The Volunteer Services Director is responsible for company-wide strategies encompassing the volunteer program, including comprehensive program recruitment practices, screening, orientation, training, record-keeping, and evaluation. The Volunteer Services Director engages staff and program volunteers in setting and pursuing best practices, driving continuous improvement, and developing and implementing innovative structures that will benefit all MorseLife Volunteer programs. The Volunteer Services Director coordinates volunteer efforts for the Meals on Wheels, Mitzvah Meals, Holocaust Survivor, Hospice, Americorp Campaigns, and other campaigns , and works with the SVP of Home and Community Based Services to secure volunteers for special events. This position is responsible for direct supervision, oversight, and direction of several staff members. The Volunteer Services Director is knowledgeable of the mission, goals, and objectives of MorseLife. The Volunteer Services Director is accountable to the SVP of Community Based Services for general stewardship of the mission of MorseLife.
Essential Functions:

• Develop and maintain volunteer position descriptions, customizing as necessary

• Plan, organize, develop, and direct the overall operation of MorseLife volunteer positions and opportunities.

• Assess the organization’s need for volunteers to support MorseLife operations, determine roles and establish as appropriate in consultation with programs staff.

• Supervise staff in accordance with MorseLife’s policies and procedures. Collaborate with them individually and collectively to fulfill the expectations of the volunteer programs.

• Consciously create a workplace that is consistent with that of MorseLife and that emphasizes its identified mission, vision, guiding principles, and values.

• Identify staff development and training needs and provide solutions.

• Conduct annual staff performance reviews that provide overall context and framework to encourage employee contributions and includes goal setting, feedback, and performance development planning.

• Lead development of annual volunteer survey to determine opportunities for growth and improvement.

• Develop strong working relationships with community-based Obtain a working knowledge of their programs, offering consultative and resource support on volunteer management issues as appropriate and needed.

• Actively engage existing corporate volunteer groups and proactively search for securing increased support from current corporate groups while expanding involvement from new corporate entities.

• Guide team to provide a positive, mission-focused experience for our volunteers, showing appreciation and capitalizing on the use of their skills/talents, including the annual appreciation event.

• Screen (interviews, ) and match volunteers to organizational needs and opportunities.

• Create and maintain/update volunteer program materials (policies and procedures, applications, volunteer agreements, orientation handbooks)

• Manage the database(s) used for tracking volunteers, projects, and service hours to ensure accurate statistics and reporting.

• Create and/or maintain a streamlined group volunteer scheduling process.

• Create and execute annual budgets pertaining to volunteer costs across all programs

• Lead the management of all volunteers at signature events. Involve other staff in these efforts as needed.

• In consultation with the SVP of Home and Community Based Services, recruit, interview and select well-qualified staff as needed.

• Participate in regular team meetings, working together to find ways to standardize, improve and expand services.

Requirements:

• Bachelor’s Degree

• Passion for the mission of

• Proficient working knowledge of Microsoft Office software.

• At least 3-5 years of previous experience supervising volunteers and managing paid staff.

• Excellent interpersonal skills: patience, compassion, outgoing, tactful, flexible, and professional in manner.

• Travelling between worksites and other locations within Palm Beach Counties and neighboring counties required.

• Demonstrates warm, supportive, and cheerful behavior.

• Ability to function responsibly and autonomously.

• Excellent presentation, public speaking, and community relations skills.

• Excellent organizational skills, attention to detail and verbal and written communication skills.

• Proficient in working within social media outlets, such as Facebook and Twitter

• Be dependable, flexible, and highly sensitive to and supportive of the mission of MorseLife.

Physical Requirements:
**
**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods sitting at a desk and working on a
• Must be able to lift up to 25 pounds at

Location:
4847 David S. Mack Dr USA
West Palm Beach, FL 33417

Location: 4847 David S. Mack Dr

USA

West Palm Beach

FL

33417, West Palm Beach, FL 33417

Job Type: Full-time

Ability to commute/relocate:

• West Palm Beach, FL 33417: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Volunteer management: 3 years (Required)
• volunteer program development: 2 years (Required)

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