Manager, Grant and Gift Operations, The National Constitution Center, Philadelphia

The National Constitution Center’s mission is to bring together people of all ages and perspectives, across America and around the world, to learn about, debate, and celebrate the greatest vision of human freedom in history, the U.S. Constitution. We seek to educate, inspire, and engage Americans about the Constitution and, importantly, teach the habits of civil dialogue and deliberation on which the future of our nation depends. Our mission could not be more urgent today, and we have developed an ambitious, five-year strategic plan as we prepare for America’s 250 years of independence in 2026. From major programmatic initiatives to capital projects, we seek to build on our strong foundation in service of our mission.

To undergird our ambitions, we seek a Manager, Grant and Gift Operations to serve as a key member of the development team’s daily fundraising operations. This position is a perfect fit for an individual who loves precision, thinking of new ways to showcase donor metrics internally to drive decision making, leveraging database capabilities to extract needed information, and collaborating on fundraising strategy. The Manager, Grant and Gift Operations is responsible for the maintenance of donor revenue to the NCC and ensuring smooth donor stewardship, processing daily gifts and pledges, reconciling donations with our finance department, and creating and running financial reports from Blackbaud’s Altru database to track fundraising metrics and year-to-date progress. The position supports the development of the NCC’s fundraising forecast and development budget each fiscal year and tracks gifts received against the forecast. The Manager, Grant and Gift Operations also uses Excel to create basic fundraising and project management budgets and financial reports for grant proposals and awarded grants and ensures that all grant paperwork is entered into our Altru database. Additionally, this position plays a crucial role in the gift acknowledgement process, helping to ensure the timely and accurate acknowledgement of all gifts.

The Manager, Grant and Gift Operations must have very strong attention to detail, experience working in a database and in Microsoft Excel, sound judgment, and high level of discretion, and show strong fiscal capabilities and responsibility.

This position is based in Philadelphia, with a flexible hybrid in-office and remote work schedule.

Responsibilities and Duties

Donation Processing and Gift Acknowledgement

• Collect, record, and process daily cash and credit card donations using Blackbaud’s Altru database.
• Evaluate, sort, and total all donations and create daily gift batches.
• Analyze gifts to determine appropriate campaigns, funds, and appeals for gift processing.
• Manage matching gift process including receipt and fulfillment of matching gift forms and acknowledgement of gifts.
• Ensure the proper recognition of gifts in Altru and online and in printed materials.
• Scan grant agreements into the database and flag to the broader team for the solicitation and reporting calendar.
• Generate and mail pledge reminders and invoice correspondence for multilevel donors and fundraising events.
• Produce data file for acknowledgement letters and ensure that all acknowledgement letters are scanned and saved in the Altru database.

Financial Budgeting, Reporting, and Tracking

• Assist in building the development department’s fiscal year forecast and budget; track gifts against the forecast; review monthly variance reports and expense reports from finance.
• Reconcile balances with finance department weekly, monthly, and through the fiscal term.
• Generate reports from the database for executive and senior staff including timely weekly revenue reports, monthly year-to-date reports, fiscal year-end reports, and additional reports as requested, using Altru database and Microsoft Excel.
• Develop new internal metrics report to track contributions year-over-year (increases, renewals, lapses, decreases).
• Create basic fundraising and project management budgets and financial reports for grant proposals and reports using Excel, working in collaboration with senior staff and other departments as needed.

Administrative Duties

• Maintain accurate constituent records including those communicated by phone, email, and U.S. mail to ensure database integrity. Add new constituents to the Altru database as appropriate when entering new gifts.
• Regularly monitor NCC mailboxes and the president’s office for incoming checks and pledges.
• Monitor department supplies and invoices and create purchase orders and requisitions in MIP accounting system.

Special Skills/Qualifications

• Bachelor’s degree required
• At least 3 years prior development, operations, or financial experience preferred
• Database management experience required; Blackbaud familiarity a plus
• Fiscal responsibility including maintaining budgets and managing budget projects required
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
• Sound judgment, high level of discretion and attention to detail, and process and procedure oriented
• Ability to work weekends, evening hours, or holidays as needed and assigned

Physical Demands

• Prolonged periods of sitting at a desk and working at a computer
• Standing and walking may be required on an infrequent basis
• Some light lifting, twenty (20) pounds or less, may be required on an infrequent basis

Salary range: $50,000 – $65,000

Click here to apply. Please note, only applications submitted with a resume and cover letter will be considered.