“I honestly loved my time at the Medicine Shoppe. Amazing owners who treat the employees like family.”

“I feel a sense of purpose when I complete the many tasks asked of me”

“I like working the Medicine Shoppe because they offer flexible hours and the company works with you if you need time off.”

“The Medicine Shoppe has given me so many opportunities to learn new tasks every day I go to work, to show leadership, experience multi-tasking on a new level, and importantly working together as team.”

“Best part of working there was the people you worked with and the customers.”

These are just a few of the things people say about working for Medicine Shoppe Pharmacy where we have been Enabling Healthy Lives through Nimble Execution of Personalized Pharmacy Services for over 50 years. We strive to continue the tradition of community pharmacy with unwavering attention to personal retail service, long-term care, and institutionalized pharmacy.

Work Locations: Reports to Pittsburgh, PA. Travel area encompasses central and western Pennsylvania.

Work schedule: Part-time, normally weekdays/daytime hours, with evening/weekend/overnight as needed. Typical customer meeting obligations up to 10 hours each month, plus another 16 hours quarterly.

The Medicine Shoppe Pharmacy's Long Term Care division seeks a Relationship Specialist who will be responsible for developing and nurturing relationships with nursing home accounts, ensuring quality services, and implementing tactics for retention and the organic growth of Institutional and Specialty Pharmacy business and services for an assigned geographic area. Our Relationship Specialist's typical duties and responsibilities include, but are not limited to:

• Ongoing maintenance and problem resolution for existing LTC accounts.
• Measure service level metrics, celebrate successes, and identify issues.
• Facilitate regular meetings between pharmacy and nursing home staff.
• Collect service, satisfaction, and performance feedback from customers for presentation to pharmacy as well as leadership.
• Provide weekly reports to leadership on account status.
• Coordinate regular meetings between pharmacy and nursing home leadership (Director of Nursing, Medical Director, etc.) to evaluate current services and identify opportunities for value-added service.
• Troubleshoot service problems between the nursing home and pharmacy.
• Support pharmacy staff during onboarding of nursing home facilities into new LTC service arrangements, helping ensure timely deliverables and resolving implementation issues that arise.
• Provide coaching and feedback to pharmacy staff to enhance and/or resolve service level commitments.

We are proud to be an Equal Opportunity Employer. To learn more our company, visit www.CareCapitalManagement.com.

About the People We Hire: Above all, we seek people who share our values. First, we share a commitment to own and execute our work with quality and care. We keep expectations realistic and engage in straightforward, honest communication. Finally we empower others to reach their potential and celebrate when we succeed through collective effort. If that describes you, then this is the place for you!

In addition to being thorough, attentive to detail, a relationship builder, a problem solver, and customer oriented the successful candidate for this position must also have the following qualifications:

• Working knowledge of pharmaceutical and durable medical sales and products.
• Working knowledge of pharmacy operations, especially in an institutional or long-term care setting.
• Ability to travel to customer facilities as job requires.
• No previous violations or suspension of licenses due to fraud, theft or noncompliance with State and Federal Regulations
• Valid driver license in the state of primary operation.
• Must be able to provide proof of being up to date with COVID-19 vaccination following a contingent offer of employment and prior to the start of work.
• Pharmacy technician certification or LPN/RN license issued by a state or national credentialing body, or equivalent combination of education and work experience is preferred.
• Prior work experience in long-term care nursing or related fields is preferred.

Prior to beginning work, successful applicants must complete a background check consisting of criminal records check, Medicare exclusions check, employment verification, education verification, drug test, licensure/certification verification, and DMV motor vehicle record check, as applicable.