WHO WE ARE

Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia – Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration.

An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company’s exceptional customer service and dedication to our owners and guests.

As we continue to expand our operations, consider starting a career with a company made up of over 500 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible.

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JOB DESCRIPTION SUMMARY

The Local Promotions Team Leader plans, organizes, implements, and oversees daily operations of an off property Local promotions program. Recruits, trains, and supervises a staff of Local promoters. Develops and implements new procedures to enhance ongoing Local Promotions activities to generate resources in support of development activities.

DUTIES AND RESPONSIBILITIES

• In field training, educating, and Motivating of all Local Promotions staff daily.
• Manages dress code and rules and processes of all staff and locations that generate tours and package sales
• Provides advanced training/classroom training to all underperforming staff and new hires
• Keeps all locations looking professional, cleaned, and stocked with all approved marketing materials
• Recruits new hires and re-hires.
• Manage company expectations of package sales.
• Responsible for all setups and break downs of special events, shows, fairs and any other additional tour/lead generating locations.
• Supervises personnel, which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution
• Liaison with the key Local Promotions locations to ensure Spinnaker maintains the highest level of professionalism and integrity with the location contacts
• Performance manages Local promoters on Hours per tour and tour minimums per week.
• Performing other related duties & special projects as requested

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Strong knowledge of and skilled in negotiation.
• Strong knowledge of the organization's products, services, and sales techniques
• Basic knowledge of vacation ownership and travel exchange companies.
• Knowledgeable and competent in completing paperwork pertaining to Pkg Sales and Local Promotions Tours.
• Knowledge of standard office practices, procedures, routines, and equipment.
• Knowledge of all Microsoft® Office products.
• Knowledge of computers.
• Ability to set goals and objectives while demonstrating excellent organizational skills.
• Ability to assist and support others using tact, patience, and courtesy.
• Ability to accept new and changing responsibilities.
• Ability to accurately prepare detailed forms and documents.
• Ability to effectively convey information to managers/supervisors and/or employees.
• Ability to exercise good judgment and maintain confidentiality of critical and sensitive information, verbal conversations, financial matters, and reports.
• Ability to work independently and seek out answers on own, self-starter.
• Ability to deal effectively with conflict and manage difficult situations.
• Ability to work under pressure with frequent interruptions.
• Ability to establish and maintain complex record keeping systems.
• Ability to lead and mentor a team.
• Ability to exude confidence, while being professional and courteous.
• Ability to establish and maintain effective working relationships with peers, employees, and management.
• Ability to provide strong attention to detail and problem solve.
• Ability to exhibit a positive attitude and thrive in a fast-paced environment under pressure of deadlines.
• Ability to multi-task using excellent organizational and planning skills.
• Ability to listen, comprehend, interpret, and apply directives.

BENEFITS

• Weekly Pay and Direct Deposit
• Health Insurance (Medical/Vision/Dental)
• Company-Paid Life Insurance
• Paid Time Off (PTO) Program
• Employee Wellness Programs, including Employee Health Fairs and RALLY.
• Fitness Center Reimbursement
• Ongoing Professional Development Opportunities
• Employee Family & Friends Discounted Stays
• Various Employee Discounts (Local Businesses and National Retailers)
• Company-Supplied Uniforms and Equipment (Applicable Positions)
• Flexible Work Schedules

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Ormond Beach, FL 32176: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

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