SUMMARY OF POSITION:

Provide counseling/client management services for individuals and groups. Trains volunteer recovery specialists; oversees interns as assigned; Lead process groups; Facilitate or teach Recovery Program process groups and assigned program classes. Complete all teamwork assignments.

DUTIES & RESPONSIBILITIES:

Key Result Area #1: COUNSELING SERVICES FOR INDIVIDUALS AND GROUPS

• Will have an assigned case load, meeting with phase 1-3 resident’s weekly, phase 3&4 clients twice a month, or as needed.
• Provides trauma therapy as needed or assists in arranging outside counseling to meet the trauma needs of the resident and children within the first 30 days.
• Each client will have an individualized Recovery Plan, including specific goals and benchmarks that measures success towards Life Recovery; addressing addiction recovery, relapse prevention skills, physical, emotional, behavioral conditions, childhood trauma, vocational, legal, spiritual issues, and a plan to develop relationships outside of CWC that support recovery.
• Recovery plans will be a collaborative process, involving the client and when appropriate, other professionals (CPS, Probation, etc.)
• Clients written goals in their recovery plans are monitored and assessed regularly to evaluate and encourage ongoing growth/progress.
• Attend scheduled treatment team meetings, presenting & reviewing resident caseload concerns, status reports, pass needs, and updates.
• Biblical truth is fully-integrated into the recovery process.
• Consistently maintains confidentiality in accordance with established Program Guidelines.
• Supports our Genesis and Grace Guidelines in the care of all residents, utilizing these tools in counseling modalities.

Key Result Area #2: CLIENT MANAGEMENT

• Participates in accountability and focus meetings when necessary; staff and residents are coordinated for caseload.
• Assists in leading community meetings as assigned and actively participates in the self -evaluation process, presenting at least 1 personal self-evaluation per semester.
• Individualized resident benchmarks are clearly identified and progress evaluated by mid-semester and at the end of each semester before a client is advanced to the next phase.
• Regularly informs program team of changes in resident’s schedule, passes, work therapy, etc.
• Case notes are accurate and provided to staff within 48 hours.
• Client Files are accurate and up to date.
• Department Statistics are maintained on a monthly basis.
• Outside service providers are engaged in appropriate ways in the client’s recovery plan.
• Regularly collaborates with client’s assigned case manager, child protective service workers, Out-side Counselor, Recovery Specialists, Work Therapy team, Teachers, Aftercare Team, etc.
• Leads & supervises multilevel care of resident – case manager, recovery specialist, vocational education, work, therapy.
• Client’s vocational and educational program requirements are completed and documented.
• Ensures ongoing accountability in regard to resident’s money management.

Key Result Area #3: LEADERSHIP AND MANAGEMENT

• UGM’s Core Values and their indicators are personally applied and observed.
• LIFE Recovery Program is collaborating with Vocational Advancement and Aftercare to promote successful transition and continued recovery
• A success matrix is maintained with meaningful statistics to substantiate the effectiveness of the ministries.
• CWC Director is aware of all critical activities and concerns.
• Participates in the Outcome Based Management Process, e.g. SWOT’s, SMART goals, One-on-one’s.
• SMART WIGS (wildly important goals) are being identified and achieved that are effective in the life transformation of women and children.
• Regular team building and planning meetings are attended to discuss the effectiveness of collaboration and programming.
• Collaborates, assists, and participates in CWC residential activities (exp. Friday Fun, Holiday activities, etc.)

Key Result Area #4: OVERSEE CASE MANAGEMENT VOLUNTEERS

• Supervise case management department, providing leadership and support for volunteers serving in the department.
• Ensures that volunteers have a current job description with duties designed to contribute to the objectives of the Women’s Ministries.
• Adequate time and resources are allocated to fully train new volunteers.
• Meets with case-managers on a regular basis
• Ensures appropriate documentation is being completed in a timely manner by case managers
• Documents One-on-one’s with department volunteers on their Score Card

Key Result Area #5: TEAMWORK/COMMUNICATION

• Healthy, affirming communication occurs with other staff and residents frequently.
• Conflicts will be resolved using the Peace Maker tools.
• Email correspondence will occur within 24 hours.
• Participates in holding others and self-accountable and participates in self-evaluation process.
• Comes to meetings prepared and with a positive, supportive attitude.
• Other assigned duties are satisfactorily completed.

SKILLS & QUALIFICATIONS:

• Committed Christian, able and willing to model servant-leadership and interested in being part of a ministry for the poor, homeless, drug addicted and mentally ill. Grounded in the Christian faith as a mature, active member of the body of Christ. In accordance with Union Gospel Mission Statement of Purpose, Statement of Vision and Statement of Faith.
• Strong Interpersonal skills - exercise compassion and discernment while modeling the teachings of Jesus Christ.
• As a unified team member, willing to honor the leadership, chain of command, and standards and ministry objectives of Union Gospel Mission.
• Follows UGM policy regarding addressing and resolving conflict amongst team members, volunteers, & residents.
• Know and able to communicate and embrace UGM’s cultural Core Values and their indicators. The Core Values are applied and observed
• Computer literate (Word, Excel, Outlook); able to complete documents, reports and accurately record information. Willing to continue education as needed or required.
• Excellent communication skills: written, verbal and instructional.
• Must have a teachable spirit and the ability manage multiple emotional and task related variables, listen, and make sound decisions in alignment with UGM’s purpose.
• Minimum five years of sobriety, if in recovery.
• Insightful, trustworthy, honest, reliable, model appropriate boundaries, maintains confidentiality and demonstrates strong work ethic.
• Valid Washington or Idaho driver’s license– required.
• CPR/First Aid certification – required.
• Yearly TB clearance – required.
• Criminal background check clearance – required.

WORKING CONDITIONS/PHYSICAL FACTORS:

Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100%

• Work is primarily indoors and may require climbing three flights of stairs, sitting, standing, bending, reaching, and going from building to building - Continuously.
• Requires working with a diverse population, many of whom struggle with homelessness, addiction and mental illness – continuously.
• Requires a sustained level of high energy, stamina, and the ability to move about the facilities on a regular and ongoing basis – frequently.
• Requires the ability to hear, see, and speak clearly – continuously.

EQUIPMENT/TOOLS USED:

• Computer (Word, Excel, Database, Outlook, Office 365, UKG Human Resources, Internet), Copier/printer, Phone, Fax, Breathalyzer, and Drug Testing Kit.

EDUCATION/EXPERIENCE:

• Master’s Level Licensed Social Work or Mental Health Counselor – preferred.
• 3+ year’s prior related experience, or equivalent combination of education and experience.
• Experience with chemical dependency, addiction recovery counseling & trauma therapy.

Requirement:

Union Gospel Mission is a privately funded 501 (c)3 non-profit, evangelical Christian ministry. Our designated purpose is religious, and we are a Christ-centered ministry which is dedicated to sharing the Gospel and helping the homeless and impoverished. We consider every position to be essential in the fulfillment of our ministry and Statement of Purpose. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord. All employees must:

• Be able and willing to share the Gospel and participate in all of the ministry activities of Union Gospel Mission;
• Subscribe to Union Gospel Mission Statement of Faith and Statement of Purpose upon hire and continuously while employed;
• Adhere to Union Gospel Mission Employee Handbook.

Of Benefits

• Two hundred and eight hours paid time off per year to include 6 major holidays. (160 hours of PTO for Full-Time)
• Employees (and their families) have availability of medical, dental, vision, life insurance, Long Term Disability.
• FSA available first of the year following 1 year anniversary.
• 403(b) plan, with company matching after 1 year